Frequently Asked Questions

Disclaimer: This information is subject to change, based on Government of India directives.

Get answers to all your queries on travel. To know more, write to us on feedback@bialairport.com


What are the F&B options at BLR Airport?

Indulge in a flavourful journey by choosing from an array of F&B options at BLR Airport. With over 44 F&B outlets, operational round the clock, BLR Airport has both Indian and International gourmet cuisines on offer. Passengers and visitors have the option to explore the variety of restaurants at the Kerb and The Quad by BLR, as well. For more information Click here


Do you have outlets serving only vegetarian food?

Once past security check, Tiffin Express in the Domestic boarding gates area (near Gate #2 and Gate #23) offers vegetarian food. Besides, there are several outlets on the Kerb and at The Quad by BLR serving only vegetarian food, such as Aubree, Bharatiya Jalpan, Nandi Upachar, Ooru Canteen, among others. Most restaurants have an array of vegetarian food on offer. Read more

How safe is it to eat at the Airport? Do Chefs & staff follow safety protocols?

Heightened safety measures have been introduced to ensure that F&B outlets are safe for passengers. In addition to superior training of hygiene standards for all staff, including temperature screening before and after every shift, staff are equipped with masks and gloves and have been trained to maintain a safe distance while attending to customers. Cutlery and crockery are sterilised after every use. The tables are sanitised after every use and outlets are disinfected frequently. 

Is seating allowed or is it take-away only? Can I pre-order my meal?

Seating is allowed at the restaurants, ensuring social distance is maintained. All F&B outlets have contactless options to help travellers avoid human contact at outlets and eliminate queues by pre-ordering by using the ‘FSTR by BLR’ (put link here) tab on the Airport website or through self-ordering FSTR kiosks or by scanning the QR code displayed across the Terminal, with an option to have it delivered at a location of choice at the Terminal, including a specific  boarding gate. Payments, too, can be made digitally at the time of placing the order. Food is packed in hygienic, biodegradable containers that could easily be carried into the aircraft. 

What is The QuadbyBLR?

The Quad by BLR is a retail and F&B plaza at BLR Airport, situated off the Kerb, opposite Arrivals. This space is open for passengers and visitors to indulge in retail therapy, grab a meal, drink their favourite brew, watch match screenings, live music gigs and more. For information,  Click here 

Join us on social media (@BLRAirport) to keep track of the event at The Quad.  

Till what time are the outlets on the kerb open? Is it open for both passengers & visitors?

The outlets at the kerb are operational round the clock for both passengers and visitors.  

Is there a brewery at BLR Airport? Do restaurants serve alcohol?

There are several outlets at The Quad by BLR that serve alcohol, including Barley & Grapes Café and Windmills Brewery. Alcohol is available between 11:00 AM - 11:00 PM. In addition, Living Liquidz and La Cave sell a selection of liquor and wine. 

What shopping options are available at BLR Airport? Share the list of brands

A variety of local and global brands are available at BLR Airport both at domestic and international departures and arrivals, as well as at The Quad by BLR. For information on the brands, Visit 

How do you ensure safety protocols are followed at all retail outlets?

All retail stores follow stringent hygiene measures, including fumigation and sanitisation. Both staff and passengers are screened at entry and safe distance is ensured. All materials are moved to the stores after thorough sanitisation. Passengers are encouraged to use digital modes of payment.   

Where can I get details of the Duty-Free store at BLR Airport?

Visit our website  or contact the Duty Manager on +91 90081 11881. The Duty-Free shops, operated by Dufry India, are located at International Arrivals and Departures, and offer over 10,000 products, including cosmetics, fragrances, chocolates, liquor and more.     

How many lounges do you have at the Airport? Do the lounges have free Wi-Fi?

Lounges are available in domestic and international areas. Passengers can enjoy a variety of F&B options along with interactive live food counters. Well-designed seating space, business centre as well as unlimited high-speed Wi-Fi are on offer. The lounges at BLR Airport are operated by Travel Food Services. The lounges are currently being upgraded; therefore, limited space is available.

Is the lounge operational currently? How can I access it?

Both lounges (domestic + international) are operational round-the-clock at BLR Airport. Passengers can access the lounge using eligible lounge cards like VISA, Mastercard, RuPay, Diners, American Express, Lounge Key, Lounge Club, Priority Pass and Airline invitation cards. Contact numbers: Domestic lounge: +91 86575 41675 | International lounge: +91 86575 41678 

What safety procedures are undertaken at the lounges to maintain hygiene?

The lounges are disinfected frequently, and passenger touchpoints are sanitised after every use. The lounges follow FSSAI, HACCP and ISO standards. The staff and passengers are screened at entry. Staff are equipped with masks and gloves. Occupancy at the lounge has been reduced to ensure safe distance. Digital menus and serviced buffet are available for the safety of passengers.  

What is the duration to access the lounge?

Passengers may use the lounge for upto three hours on a single transaction. In case a passenger wants to extend the duration, they need to approach the reception with their requirements. 

What food options do you serve at the lounge?

Post COVID-19, the lounges offer live food counters for dining, as well as takeaway food box options. The cuisine on offer includes a mix of Indian and Continental food, along with beverages.  

Do the lounges serve alcohol?

Yes, the lounges offer a variety of liquor options at an additional charge.  

What are the parking charges at BLR Airport?


  • Upto2 hours: ₹ 40. Every additional hour ₹ 20.
  • 24 hours: ₹ 150. Every additional day ₹ 150.


  • Upto1 hour: ₹ 100. Every additional hour ₹ 50.
  • 24 hours: ₹ 500. Every additional day ₹ 300.

For more information, please visit our website Transport for Travellers | BIAL (bengaluruairport.com)  

How many car parking bays do you have at the Airport?

Over 900 car parking slots are currently available at the P4 parking area. 

Is the parking facility manual or automated?

The automated parking facility for passengers with self-driven cars is entirely contactless from entry to exit. Once the car arrives at the parking gate, the ticket machine dispenses a ticket, capturing the time, date. At the exit, the passenger needs to scan the ticket against a machine, and payment can be made using a digital platform. In case of card payment, the card will be sanitised before returning it to the customer.   

Which taxi services are operating from/ to BLR Airport, and how can I pre-book the facility?

Passengers can pre-book taxis by calling the call centre of the concerned cab operator or through their websites

Are toll charges included in my taxi fare?

Passengers will get printed bill with a line item of Rs. 95/- as toll charges in all Airport Taxis. For app-based taxi services, passengers are requested to verify directly with the service. 

Are AC buses (Vayu Vajra) operational? What are the timings & routes?

At present, BMTC is operating select routes. Please login to www.mybmtc.com for details on the updated schedule.

Are the long distance KSRTC buses operational currently?

Currently KSRTC Flybus is operational only between BLR Airport and Mysuru. Please login to www.ksrtc.in  for details on the updated schedule. 

Are two-wheelers & cycles allowed at the Airport premises?

Two-wheelers are permitted within the Airport campus with designated parking areas on offer. BLR Airport campus is open to cyclists every Sunday between 0600 and 0930 hours. Historically, the movement of cyclists at BLR Airport campus was restricted due to safety concerns. Having improved its road infrastructure, BLR Airport is now welcoming cyclists.

Is it possible to park my car at the Airport if I go on a short trip?

Day and long-term parking facilities are available for passengers with self-driven vehicles. For details on parking charges, visit https://www.bengaluruairport.com/travellers/transport-parking.html#parking

Is there a cab service for women only passengers? What’s the fare?

Pink Taxi by KSTDC and BLRAirport is an initiative for women passengers to travel to and from the Airport. Available 24X7, the taxis are equipped with safety features such as GPRS tracking and an SOS switch for your safety.


  • 0600 hours to 2359 hours - ₹ 21.50 per km
  • 0001hours to 0559 hours - ₹ 23.50 per km 
Where are the Uber & Ola taxi services located at the Airport?

Signage for app-based taxis will guide passengers and visitors to the taxi boarding area, which is a short walk from the Terminal. The Uber boarding point is opposite Arrivals, while the Ola boarding point is next to the BMTC bus station. 

How are hygiene and safety measures maintained in taxis?

We ensure that the taxis are sanitised, and the drivers are screened before every trip to eliminate all chances of infection. Drivers have been instructed to maintain a safe distance. They are encouraged to use hand sanitiser and face masks to make the car a safe space. Able-bodied passengers are advised to load their luggage into the car without driver assistance. For elderly citizens and passengers with reduced mobility, drivers will assist with luggage while following hygiene measures. Masks are mandatory for both drivers as well as passengers. Passengers without masks would not be allowed to board the taxi. Drivers are screened before arriving at the Airport pick-up zone to ensure passenger safety; they are de-rostered if a fever is detected.

How has the Airport process changed since COVID-19? Do I need to reach the Airport early?

To protect passengers and staff from the risk of COVID-19 transmission, we have introduced a Parking-to-Boarding contactless journey at BLR Airport. At the Departure Gates, the passenger will undergo thermal scan. CISF personnel will verify the boarding pass and Government-issued Photo ID through a magnified glass screen. Once inside the Terminal, the passenger will scan the boarding pass at a contactless self-service kiosk, collect the baggage tag before proceeding to the airline counter to drop-off luggage. Passengers also have the option of using the assisted baggage drop counter to print and tag their baggage. The passenger will scan the boarding pass on a sensor and show their ID and airline staff will accept the bags, ensuring always that the boarding pass does not touch the glass screen. At the Pre-Embarkation Security Check, the passenger will scan the boarding pass at a kiosk and put all belongings in the tray before going through the Door Frame Metal Detectors (DFMD). At the boarding gate, the airline staff will hand over a kit containing a face mask, face shield, and sanitiser to the passenger. The passenger will scan the boarding pass on the sensor and proceed with boarding. Touch-free hand sanitisers have been placed across the Terminal for the safety of passengers.

What are the mandatory things to bring to the Airport as per the new travel guidelines?

o   Web check-in and print out of boarding pass. Boarding passes may be printed at the entrance to the Terminal, near Departure Gate 1

o   Valid government-issued photo ID card for domestic passengers. Passport and valid visa for international passengers

o   Wearing a mask is mandatory, without which passengers would not be permitted to enter the Terminal  

Can I print my boarding pass at the Airport

Yes, boarding pass can be printed at the self-check-in kiosk placed at the Kerb. 

Do you offer special services for differently abled passengers?

For differently abled passengers, a dedicated zone is reserved for drop-off at the Kerb near the Departure gates and pick up at the inner Kerb near Arrivals. A calling facility has been installed at the drop-off point to enable passengers to call the airline for assistance. Differently abled passengers are accorded priority at all processing points (departure gates, check-in counters, PESC and boarding gates). Passengers with reduced mobility can opt for the complimentary buggy service available at two designated locations: near Departure gates and at International security check area. Passengers can also engage a concierge and porter service. They will be assisted by staff and escorted by the porter to the check-in counter.

What is the permissible weight for check-in and hand baggage?

Baggage allowance is dependent on the airline and category of ticket. This should be mentioned on your ticket., Please contact the airline for details.   

Who do I approach for lost baggage?

Please approach the concerned airline baggage service team located at Arrivals.  

What ID proof is accepted for domestic flights? Is there any option to travel if I do not have an original ID with me during travel?

Any Government-issued, original photo ID proof are accepted. Example: Passport, Aadhar card, Driving license, Voters ID, Pan card etc.). The Digi-locker facility can also be availed by passengers as document proof.  

Can I carry hot milk/ water for my baby past security check?

You may carry a small quantity (100 ml) provided its checked and permitted by CISF.  

What is the volume of liquids that are allowed in hand baggage?

A maximum of 100 ml of liquid, per container, are allowed in hand baggage.

Sanitiser upto 350 ml is allowed in the COVID-19 scenario

What is the permissible amount of liquor allowed for domestic/ international flights?

Upto five litres of alcohol are allowed in check-in baggage. Liquor is not allowed in hand baggage. Please check with airlines for updated guidelines. 

How can I access the Wi-Fi at the airport?

Passengers can avail free Wi-Fi service (upto 45 minutes) with a simple log-in process. Passengers also have an option of availing paid Wi-Fi at nominal rates. As per Govt. rule, only those with local numbers or those with international roaming packs can access the Wi-Fi due to the OTP verification process. Get details at the nearest Information Desk or Virtual Helpdesk.  

What is the procedure to avail wheelchair service? Is it chargeable?

Passengers who require wheelchair assistance must place a request with their respective airlines at the time of booking tickets. It is a free of cost service. However, depending on the airline, there could be a cost attached to the service, if the maximum wheelchair count per flight is exhausted.   

What are the facilities available for PRMs inside and outside the airport?

Inner lane vehicle access, buggy service, wheelchair access by airline, designated seating area, priority entry from check-in to boarding and designated restrooms. Tactile flooring is also available for passengers with visual disability.   

Can I take a printout of my documents at the Airport?

Self-check-in kiosks which allow passengers to print/ re-print boarding passes or baggage tags are available at the Terminal. For any additional requirement, please reach out to Airline staff.

Can I purchase a Local/ International SIM at the Airport?

International passengers arriving at BLR Airport may purchase and activate a local sim card by submitting a copy of their passport and visa to the service provider located near the Arrival Information Desk, opposite Gate 11. For international sim cards, passengers may approach the Matrix counter at International Departures. 

Can I purchase books/ magazines at the Airport? If yes, where is the store located?

Books and magazines are available at Relay outlets located on SHA, Arrival Hall, and the kerb (temporarily closed due to renovation).  

What is the reporting time for domestic flights?

Check-in counters open three hours prior and close 45 mins before departure.

Can I get a pram at the airport?

The pram service has been discontinued due to COVID-19.

When do boarding gates close?

Boarding gates for all flights close 25 minutes before departure. 

How does the self-check-in work?

Self-check-in kiosks are located at the Kerb, near Departure Gate #1.The passenger must scan the barcode on the ticket, select a seat and retrieve the boarding pass. 

Is there a separate queue for senior citizens and business-class passengers?

A separate queue for senior citizens is available for both domestic and international travel. A dedicated queue for domestic business-class passengers is available. 

Are visitors allowed to enter inside the terminal?

Visitors are not allowed inside the Terminal as per a directive from the Bureau of Civil Aviation Security.  

How can I apply for a job at the airport?

Candidates can email their profiles to careers@bialairport.com  

Is there a room facility at the airport to stay during a long layover?

The day hotel at BLR Airport is currently under renovation. For arrival passengers, sleep-in pods are available. 

Is there a pharmacy at the Terminal?

Aster Pharmacy is available before security check at Level 1 and on the Kerb at Aster Medical Centre. 

Can I use the lounge during the 10 hours of layover?

Please contact airline / Terminal staff for assistance.

How can I move from arrivals to departures side without exiting the Airport?

There is a transfer gate located between the Arrival Hall and the Departure area (gate next to exit of Arrival lounge). Please contact airline / Terminal staff for assistance. 

Where are the ATMs located?

ATMs are located at the Kerb, Departure hall, common Arrival hall, domestic boarding gates, and at the Customs green channel area.


Is there a ForEx outlet at the Airport?

ForEx outlets are is available at the Departure hall, arrival hall, domestic boarding gates, international boarding gates.

In case my flight is delayed what activities can I engage in to spend some time at the airport
  • Inside the Terminal – explore the retail and F&B options or unwind at the lounge
  • Outside the terminal – Dine, shop, listen to live music at The Quad by BLR near Arrivals
How is the security arrangement at the Airport and how prepared are you to manage a security emergency?

Airport security is under the purview of the CISF and monitored by the Security department of BIAL. All the teams are trained to handle emergency situations. We have regular mock drills to check the team’s response time and preparedness to manage emergency scenarios.  

What’s the average waiting time for baggage? How many baggage belts do you have at the Airport?

BLR Airport has among the quickest baggage delivery from aircraft to belt for airports in India. Average wait time for baggage at domestic belts is less than 14 minutes and at international belts is less than 40 minutes.  

What are the contact details for Customs at BLR Airport?

Indian Customs at BLR Airport:080 6678 1402 

Do you have a self-bag drop facility at BLR Airport? Is this available for all airlines?

The self-bag drop facility is currently available for Spice Jet and Air Asia India flights. The fully automated self-bag drop service enables passengers to complete the baggage check-in transaction in 45 seconds. BLR Airport was the first in the Country to introduce a large deployment of fully automated baggage drop-off units. Watch the video https://www.bengaluruairport.com/travellers/before-you-fly/digi-yatra/self-bag-drop.html

Is there a prayer room at BLR Airport? Is it open 24X7?

A multi-faith prayer room is available at both domestic and international departures, post security check.  

Where are the smoking lounge at BLR Airport?

Designated smoking areas are available at the Kerb, domestic SHA, international SHA, and International baggage claim area. 

How much cash can one carry on a domestic flight?

Passengers may carry upto Rs. 200,000 (approximately USD 2,700) with proof of the source of the funds as well as the purpose for which it is intended. 

Is there a hotel within the Airport premises?

Taj Bangalore, located opposite the Terminal, offers a range of luxurious rooms, restaurants and banquet facilities.  For more information visit https://www.bengaluruairport.com/travellers/at-the-airport/relax/taj-by-blr.html

Is it mandatory for all arriving international passenger to carry a COVID negative certificate?

The GOK circular, dated December 23,2020, required that ALL international passengers arriving in Karnataka to carry a COVID-19 negative certificate (issued within 72 hours from departure).

International passenger with a valid RTPCR negative certificate will be exempted from home quarantine. 

International passenger without RTPCR negative certificate will need to take a mandatory RTPCR test at the Airport and stay in home quarantine until the result are shared with the respective authority.

Is it mandatory for all arriving passengers from UK to undergo a RT-PCR test on arrival?

As per the circular issued by the Ministry of Health and Family Welfare, GOI, dated January 1, 2021, flight operations to & from the UK will resume from January 8, 2020 in a calibrated manner. All passengers arriving from UK until January 30, 2021 must ensure the following:


  • Submit a self-declaration form on the online portal (www.newdelhiairport.in) at least 72 hours before travel
  • Carry a negative RT-PCR test report, conducted within 72 hours of the start of the journey. Upload the report on the above-mentioned portal before boarding the flight.
  • ALL passengers arriving from UK have to undergo an RT-PCR test (self-paid) on arrival at BLR Airport
  • Passengers who test positive will require institutional isolation at a facility determined by the State Health Authorities. Those who test negative are mandated to follow home quarantine for 14 days


Is there an option to pre-book the RT-PCR test at BLR Airport?

Passengers can pre-book a slot and pay in advance for the RT-PCR test at BLR Airport by logging in to the link below :


Are all flights to and from UK suspended?

As per the circular issued by Ministry of Health and Family Welfare, GOI, dated December 21, 2020, all flights to and from UK are suspended till 23.59 hours on December 31, 2020.

The suspension will commence from 23.59 hours on December 22, 2020. 

What are the GOK guidelines for transit passengers from UK ?

As per the GoK circular dated December 21, 2020, all passengers originating from the UK, including passengers transiting via other airports will undergo an RT-PCR test on arrival. Passengers who test positive will be kept under isolation at a designated hospital; samples would be sent to NIMHANS, Bengaluru for molecular testing. Passengers who are RT-PCR negative, will be advised to follow 14-day home quarantine. 

What is the latest update on the suspension of flights to and from the UK?

As per the circular issued by Ministery of Health and Family Welfare, GOI, dated December 30, 2020, the ban on all flights to and from the UK has been extended till January 7, 2021, 23:59 hours.

What is the screening process for international passengers upon arrival?

The below process will be undertaken upon arrival:

  • Thermal scanning and pulse oximeter reading 
  • Verification of self-reporting form
  • Confirmation on downloaded apps - Arogya setu app, Quarantine watch app and Apthamitra app  
What is the process of categorisation of symptomatic & asymptomatic passengers upon arrival?
  • Symptomatic passengers: Segregated from others and will be sent to a COVID health centre for testing 
  • Asymptomatic passengers: 14 days of home quarantine / submit RT-PCR negative certificate upon arrival and self-monitor their health. 
When will scheduled international flight operations resume?

As per the DGCA circular dated November 26, 2020, all scheduled international commercial passenger flight services to and from India will remain suspended till 2359 hours on December 31, 2020. This restriction is not applicable to Air Bubble flights, cargo operations and flights specifically approved by DGCA. 

What are the guidelines issued by Govt. of Karnataka for inter-state travellers ?

As per the circular issued by GoK on August 24, 2020, the following aspects pertaining to all inter-state travelers - including business & transit, students, leisure, etc. – arriving in Karnataka, irrespective of duration of stay or purpose of visit have been discontinued with immediate effect:  

• Registration on Seva Sindhu portal

• Entry and medical check-up at state borders, airports, bus stations and railway stations

• Screening at the receiving centres in the districts

• Categorisation of passengers

• Hand-stamping

• 14 days of quarantine

• Isolation and testing

• Enforcement of home quarantine 

If travellers are asymptomatic on arrival they can report to work or perform their activties in the State without requirement of 14 days home quarantine.  However, travellers must self-monitor their health for any symptoms of COVID-19. Travellers with COVID-19 symptoms on arrival must self-isolate immediately and seek medical consultation or call Apthamitra helpline 14410.

Where can arriving international passengers fill the self-reporting form online?

As per the circular issued by Ministry of Health & Family Welfare, Govt. of India on August 2, 2020 the following guidelines are applicable for international passengers. 

All international passengers arriving at BLR Airport must submit the Air Suvidha self-reporting form on the online portal https://www.newdelhiairport.in/airsuvidha/apho-registration at least 72 hours before the scheduled travel.

Air Suvidha is an online system for international passengers to submit the form and declare their current health status. This form is mandatory and should be filled prior to boarding. In case of any exemption requests from standard quarantine procedures, the appropriate category needs to be updated with relevant documents. 



Will F&B and retail outlets be open at Airport?
  • All F&B and retail outlets inside the Terminal and at the Kerb will be open, with limited seating
  • Passengers can opt for take-away and make digital payments
  • Sanitisers will be available at outlets
  • Pre-order food from FSTR tab on BIAL website / order at FSTR kiosks inside the Terminal. Takeaway from the outlet or have it delivered to you.


Is intercity Flybus service operational at BLR Airport?

Yes, KSRTC has restarted operations from BLRAirport to Mysore. Passengers can purchase their tickets by logging onto the KSRTC website or at the KSRTC ticket counter. 

Will taxis operate to and from airport?

  • Yes, taxi services will be operational. All taxis will be sanitised and the drivers will be screened before every trip.
  • Able-bodied passengers are advised to load their luggage into the car without driver assistance.
  • Masks are mandatory for both drivers as well as passengers.  

Is it safe to consume food and drink at BLR Airport?

We are working with F&B outlets to ensure:
Customer-facing areas of outlets are sanitised every 2 hours.
No shaking hands - Namaste is the standard greeting.
All kitchen staff involved in food production are mandated to use sanitisers frequently.
Masks are mandatory for operations and kitchen staff.
Mandatory medical check-up in case of flu-like symptoms.

How safe is it to use washrooms at the Airport?

Washroom hygiene has always been a high-priority at BLRAirport.
Washrooms are cleaned and sanitised round the clock.
Soap and tissue paper are regularly re-stocked.

What is BLR Airport doing to sanitise its facilities?

The safety of passengers is our top priority.
Supported by well-trained housekeeping staff, sanitising and deep cleaning of the terminal is on round the clock. It includes hourly sanitisation, and fumigation every 6 hours.
Hand sanitisers are available at 400+ locations within the Airport.
Face masks and gloves are available at the Airport Pharmacy.
Medical waste is disposed in a scientific manner.

Where can I get more information on COVID-19?

Please contact: Ministry of Health & Family Welfare’s
24X7 helpline +91-11-23978046
email: ncov2019@gmail.com

FAQs on Custom Bengaluru Airport

The ‘Guide for Travellers’, updated on August 27, 2020, was released by the Central Board of Indirect Taxes and Customs, GoI, for the easy reference of passengers/ travellers arriving in India. For further details, please visit www.cbic.gov.in.

Click here  to view the detailed FAQs on the Customs process at BLR Airport. 

Is it mandatory for all arriving international passengers to carry a COVID negative certificate?

The GoK circular, dated December 23, 2020, required that ALL international passengers arriving in Karnataka must carry a COVID-19 negative certificate (issued within 72 hours from departure). Passengers without the certificate will be mandated to undergo an RT-PCR test at BLR Airport.   

What is an Air Bubble flight?

An Air bubble is a bilateral arrangement between two countries where airlines from both countries can operate international flights with a set of regulations and restrictions. By the terms of this arrangement, flights will be allowed to operate until August 31, 2020.

How many Air Bubble flights are operating from BLR Airport?




Following Airlines are currently operating AirBubble/repatriation flights from BLR Airport (subject to change):  

  Lufthansa Airlines    1800 102 5838      https://www.lufthansa.com/in/en/homepage    
Air France/KLM   1800 4192 033/+91 124 623 3502  https://wwws.airfrance.in/  
Etihad   1800 123 3901  https://www.etihad.com/en-in/  
Air India   1860-233-1407 / 0124-264-1407/ 020-2623-1407  http://www.airindia.in/
Air India Express   +91 44 4001 3001  https://www.airindiaexpress.in/
IndiGo   +91 0124 617 3838 / +91-9910383838  https://www.goindigo.in/
British Airways  1860 180 3592  https://www.britishairways.com/travel/home/public/en_in
Emirates  +91 91670 03333  https://www.emirates.com/in/english/
Etihad   1800 1233901  https://www.etihad.com/en-in/
GoAir  1800 2100 999 / +91 22 6273 2111 / 080-22012001  https://www.goair.in/
Malaysia Airlines   1 300 88 3000 / +603 7843 3000  https://www.malaysiaairlines.com/in/en.html
Qatar Airways  +91 79 6155 6000, +91-79 4021 6698  https://www.qatarairways.com/en-in/homepage.html
Vistara  +91 9289228888  https://www.airvistara.com/in/en

For further details, please refer to the website of Ministry of Civil Aviation, India https://www.civilaviation.gov.in/en/about-air-transport-bubbles





Requirements for Passengers to Travel to other Countries.
Country        Useful Links – Respective Country’s Government   Information from Airlines   
France  https://www.diplomatie.gouv.fr/en/coming-to-france/coronavirus-advice-for-foreign-nationals-in-france/   https://www.airfrance.in 
Germany  https://www.bmi.bund.de/SharedDocs/faqs/DE/themen/bevoelkerungsschutz/coronavirus/coronavirus-faqs.html#doc13738352bodyText3  https://www.lufthansa.com 
United States 
UAE https://u.ae/en/information-and-services/justice-safety-and-the-law/handling-the-covid-19-outbreak/travelling-amid-covid-19 
United Kingdom  https://www.gov.uk/uk-border-control 
Netherland  https://www.government.nl/topics/coronavirus-covid-19/tackling-new-coronavirus-in-the-netherlands/travel-and-holidays/visiting-the-netherlands  https://www.klm.com 
Qatar  https://covid19.moph.gov.qa/EN/Pages/Qatar-Travel-Policy.aspx  https://www.qatarairways.com 
Japan  https://www.mofa.go.jp/ca/fna/page4e_001053.html  http://www.airindia.in 
Saudi Arabia  https://www.visitsaudi.com/en/covid-19-information-page  https://www.goindigo.in 
Muscat  https://www.moh.gov.om/en/-57  https://www.airindiaexpress.in 
Kuwait  https://kcasr.dgca.gov.kw/aviation-safety-department/novel-coronavirus/  https://www.goindigo.in 
Singapore https://www.mfa.gov.sg/Services/Singapore-Citizens/COVID-19-Travel-Restrictions  https://www.airindiaexpress.in 


IATA Travel service link for all updated country specific travel regulations https://www.iatatravelcentre.com/world.php



What are the eligibility criteria for passengers to travel on Air Bubble flights?

The MoCA order, dated August 10, 2020 has outlined eligibility criteria for passengers to travel on Air Bubble flights. Domestic and International carriers are permitted to onboard passengers who meet the following criteria  on flights operated between India and their respective countries:

I. United States of America (USA)

A. Inbound flights to India

a. Stranded Indian nationals
b. All Overseas Citizen of India (OCI) cardholders holding US passports, and
c. Foreigners (including diplomats) holding valid visas issued by an Indian Mission in any category covered under Ministry of Home Affairs (MHA) guidelines dated June 30, 2020

B. Outbound flights from India

a. Any Indian national holding any type of valid US visa. The airline must ensure that there is no travel restriction for Indian nationals to enter USA with the particular visa category before issue of ticket/ boarding pass to the Indian passenger
b. US citizens, legal permanent residents, and foreign nationals holding valid US visas
c. Seamen of foreign nationalities/ holding Indian passports, subject to clearance from the Ministry of Shipping

II. Canada

A. Inbound flights to India

a. Stranded Indian nationals
b. All Overseas Citizen of India (OCI) cardholders holding Canadian passports, and
c. Foreigners (including diplomats) holding valid visas issued by an Indian Mission in any category covered under Ministry of Home Affairs (MHA) guidelines dated June 30, 2020 (possible to do a hyperlink to this policy?)

B. Outbound flights from India

a. Stranded Canadian nationals/ residents
b. Any Indian national holding any type of valid Canadian visa. The airline must ensure that there is no travel restriction for Indian nationals to enter Canada with the particular visa category before issue of ticket/ boarding pass to the Indian passenger
c. Seamen of foreign nationalities/holding Indian passports, subject to clearance from the Ministry of Shipping

III. United Kingdom

A. Inbound flights to India

a. Stranded Indian nationals
b. All Overseas Citizen of India (OCI) cardholders holding British passports, and
c. Foreigners (including diplomats) holding valid visas issued by an Indian Mission in any category covered under Ministry of Home Affairs (MHA) guidelines dated June 30, 2020

B. Outbound flights from India

a. Stranded UK nationals/ residents, foreign nationals transiting through UK or spouses of these persons, whether accompanying or otherwise
b. Any Indian national holding any type of valid UK visa and intended for UK only. The airline must ensure that there is no travel restriction for Indian nationals to enter the UK with the particular visa category before issue of ticket/ boarding pass to the Indian passenger
c. Seamen of foreign nationalities/holding Indian passports, subject to clearance from the Ministry of Shipping

IV. United Arab Emirates (UAE) 

A. Inbound flights to India

a. Stranded Indian nationals
b. All Overseas Citizen of India (OCI) cardholders holding UAE passports, and
c. UAE nationals (including diplomats) holding valid visas issued by an Indian Mission in any category covered under Ministry of Home Affairs (MHA) guidelines dated June 30, 2020 

B. Outbound flights from India

a. UAE nationals
b. ICA-approved UAE residents destined for UAE only
c. Any Indian national holding any type of valid UAE visa and destined for UAE only. The airline must ensure that there is no travel restriction for Indian nationals to enter UAE with the particular visa category before issue of ticket/ boarding pass to the Indian passenger