BIAL becomes the first ever Airport to launch a Civil Defense Unit
left>Bangalore International Airport Limited (BIAL) today held an event along with the Directorate of Civil Defence, Karnataka to formally launch its own Civil Defense Unit, named “Bengaluru International Airport Area; Division Number 22”. A month long promotion termed “Inviting Super Heroes” was held at the airport campus encouraging employees of all companies, airlines and authorities to pledge their involvement as volunteers. An overwhelming number of over 300 employees from different organizations within the airport were received. The Chief Guest for the event that included oath taking by 35 volunteers was Director General of Police Dr. Jija Madhavan Harisingh, IPS. The event was presided by Mr. Marcel Hungerbuehler, President, BIAL. Other dignitaries included IGP Mr. Jayaprakash V. Nayak IPS; Chief Warden of Civil Defence Bangalore Maj. Gen T M John (Retd.) and Mr. Hari Marar, Director Operations of BIAL.
This Unit has been deemed as the first airport led Civil Defence Unit in the country. Volunteers of the Civil Defence Program have already embarked on training programs in Disaster Management, Communication service, casualty service, Firefighting service, Rescue service, community-patrolling as well as in mitigating accidents ensuring that they are prepared in case of any eventualities, disasters or crisis. With support from the Directorate of Civil Defence, Karnataka, the Civil Defence Division at the Bengaluru International Airport area aims at saving lives while minimizing damage to the property and keeping up the morale of the public in the event of an emergency.
Speaking on the occasion, Dr. Jija Madhavan Harisingh, IPS said, “Civil Defence is a vital task, in which the ordinary citizen has crucial role to play. We are overwhelmed with the response and commitment we received from BIAL. We hope to start a fresh new trend with this first mega association and hopeful that many more corporates will come forward and enroll as volunteers for this program.”
Marcel Hungerbuehler, President, BIAL stated “The team at BIAL feels empowered and hence such proactive and meaningful ideas take shape. When I was first informed of such an association I was overwhelmed by the enthusiasm shown by the team as well as the companies working at the airport. This is an extremely proud moment for us as the first set of volunteers after having going through the initial training have taken the oath. Our aim is to create a model division for the state of Karnataka that will be proposed in the civil defence program across India. We believe that this initiative will provide us at the airport a platform to reach out to the community and to use the power of collective action to make a difference.”
Adding to the event‟s guests list were DCP of Bangalore North Division Mr. B R Ravikanthe Gowda IPS and Director Fire & Emergency Services Mr. B G Chengappa. The vote of thanks was delivered by Dr. K. J Devasia, Divisional Warden of the new Civil Defence Division.
Bengaluru International Airport Gears Up to support World Environment Day
Launches five day Green carnival - Hasiru Habba to actively engage passengers, visitors and the airport community to spread the green message
Marcel Hungerbuehler, President of BIAL, today inaugurated a five-day event termed Hasiru Habba (Green Carnival) in support of the World Environment Day. Second year in the running, this event is held with the support of local NGOs under the BIAL CSR (Corporate Social Responsibility) umbrella. This event aims at spreading the importance of the 4 R’s – Reduce, Reuse, Recycle and Re-grow through fun and interaction. The inauguration of the event witnessed participation from airport employees, airlines, authorities as well as the passengers & visitors. In order to make this event easily accessible to all, this activity is being held from 9 a.m. to 9 p.m. from June 4th – 8th at the curbside of the terminal building.
While some people went on a shopping spree to support the NGO’s who promote naturally made products, some were amazed to see one of the NGOs make the largest paper bag in India, especially for this event. Some people were spotted using the cycles promoted by Ride a Cycle Foundation. Apart from this, practical demonstrations on rainwater harvesting techniques, and the reuse of paper by making attractive objects, are some of the other attractions at the Hasiru Habba. Visitors to the carnival have a wide range of products to take home or gift. From products in jute and cotton to paper, bamboo, organic and natural fiber and Kalamkari art, the carnival promises to have something for everyone.
BIAL President, Marcel Hungerbuehler inaugurating the Green Carnival
India’s largest paper bag on display at BIAL
BIAL Nursery at Hasiru Habba
People using cycles promoted by ‘Ride a Cycle Foundation’
Speaking about this initiative, Marcel Hungerbuehler, President of BIAL expressed, “With the World Environment Day just around corner, we felt it would be apt to launch our second green carnival during the same time. Taking into account our learning from the last Hasiru Habba, we hope to reach out to an even wider audience with the green message this year. Through the NGO displays, products and interactions, all 11 NGOs along with the BIAL Nursery will subtly spread the importance of the 4 R’s - Reduce, Reuse, Recycle and Re-grow, all in a fun carnival atmosphere.”
The participating NGO’s included the likes of Visthar, Dwarka, Ana, Green peace, Concern for Working Children, Urban Sprout, Creative Clay, Eco Watch, Association for Child and Women, Bhavan Art gallery, Ride a Cycle Foundation. To actively help spread the green message; BIAL wholeheartedly supports this initiative while not deriving any monetary gain or fee from it.
BIAL’s larger green canvas Bengaluru International Airport Limited is committed to achieving excellence in environmental management through green measures and EMS policy for ISO 14001: 2004. Its larger green initiatives include water conservation, energy conservation & efficiency and optimal energy-usage
For any clarification, please contact Anjana Kher Murray Edna Adelina Fernandes Bangalore International Airport Ltd. Bangalore International Airport Ltd. E-Mail: akm@bialairport.com E-Mail:edna@bialairport.com
Bengaluru International Airport successfully completes Evacuation Exercise of the Terminal
One of the first at an Indian airport, this drill checked the adequacy of inter-intra departmental coordination
Bengaluru International Airport conducted a successful emergency evacuation exercise of the complete Terminal Building on May 18th, 2010 between 23:30hrs and 02:00hrs in coordination with all airport partners and stakeholders. One of the first at an Indian airport, this was a proactive measure taken by BIAL to improve preparedness to handle emergencies in a systematic and orderly manner.
During this exercise an evacuation scenario was simulated and the emergency evacuation mechanisms at the Terminal Building were put to test. These consisted of a combination of methods and tools to be used for tackling evacuation scenarios arising at the terminal, with the prime objectives of saving human lives, protecting property and retaining normal operations at the airport.
The activity involved the participation of over 750 personnel comprising of the entire airport community, a large number of government and semi-government organizations which included the Karnataka Fire and Emergency Services, Airport Authority of India, Central Industrial Security Force (CISF), Customs and Immigration authorities, Columbia Asia Hospitals, Ground Handling Agents, Concessioners, and the airlines
Mock Emergency Evacuation Drill and post evacuation de-brief session in progress
Present at the exercise, Mr. Hari Marar, Director – Operations, BIAL said, "I would like to congratulate the entire team at BIAL along with all our partners and concessioners for the successful completion of the emergency evacuation exercise. The intention of this exercise was to set well-defined standards in emergency response procedures. It provided all the employees, partners and authorities, an opportunity to integrate processes and test the preparedness plan should any unforeseen incident take place."
Several passengers present at the airport were also a part of the drill and their participation was coordinated well in advance. The exercise was planned and carried out in a smooth manner without any impact on normal civil aviation operations.
Mr. E U Erappa, Chief Fire Officer - Bangalore West Zone, Karnataka Fire and Emergency Services gave his feedback on the exercise saying, "The overall evacuation exercise was very successful, considering that this was the first time that the Bengaluru International Airport was organizing an emergency exercise of such magnitude. This emergency evacuation exercise displayed high levels of coordination among the employees and partners of the airport and was a great learning experience for all participants."
A de-brief session, addressed by Mr. Hari Marar was organized post the completion of the emergency evacuation exercise to gather feedback from all participants and plan strategies to close the identified gaps going forward.
About Bangalore International Airport Limited (BIAL) BIAL is a Public Limited Company under the Companies Act formed to build, own and operate Bangalore„s Greenfield private sector-owned and operated airport – the Bengaluru International Airport. Private promoters hold a 74% (Siemens Projects Ventures – 40%, GVK – 29% and Unique Zurich – 5%) stake in BIAL while the government holds the remaining 26% (Karnataka State Industrial Investment and Development Corporation – 13%, Airport Authority of India – 13)
For any clarification, please contact Anjana Kher Murray Edna Adelina Fernandes Bangalore International Airport Ltd. Bangalore International Airport Ltd. E-Mail: akm@bialairport.com E-Mail:edna@bialairport.com
Bengaluru International Airport Limited recieves ISO 27001 certification
Official recognition of the airport management’s constant efforts towards information security of the organization as well as IT systems at the airport
Bangalore International Airport Limited (BIAL) today became one of the first airport operators to receive the ISO 27001 certification. This certification is recognized internationally as an Information Security Management System (ISMS) Standard. ISO 27001 plays an important part in assisting organizations of all types to understand the fundamentals, principles and concepts to improve protection of their information assets. BIAL attained this certification post a series of audits conducted by BSI India at BIAL offices and across all airport IT systems which include Common Use Terminal Equipment (CUTE), Common Use Self-Service (CUSS), baggage tracking and flight information systems.
From right to left : Hari Marar, Director-Operations, Venkatraman Arabolu- MD, BSI India, Marcel Hungerbuehler – President of BIAL and Francis Rajan- Head ICT
Venkataram Arabolu, Managing Director, BSI India commented, "We are delighted to recognize the efforts put in by the BIAL management to make become ISO 27001 compliant. This is an official recognition of BIAL's ongoing commitment towards creating awareness of the various security policies. One thing unique at this airport is the common use of check-in counters by airlines, in this scenario the information security becomes even more crucial. The certification reiterates the airport's focus towards maintaining high standards of information security".
Some of the commitments made by the airport along with the ICT team that went towards it achieving the ISO 27001 certification include assuring confidentiality of information, implementation of the security policy and ensuring the company meets all necessary statutory and regulatory obligations.
"We are extremely proud that our Information Security Management System complies with the stringent ISO 27001 certification standards. Information security has always been put on priority at BIAL and our ICT department has been carrying out various programs and initiatives to ensure we meet the certification standards. As always our aim is to focus our dedication and sincere efforts in taking this airport to the next level of growth" said Marcel Hungerbuehler, President of BIAL on receiving the certification.
About Bangalore International Airport Limited (BIAL) BIAL is a Public Limited Company under the Companies Act formed to build, own and operate Bangalore„s Greenfield private sector-owned and operated airport – the Bengaluru International Airport. Private promoters hold a 74% (Siemens Projects Ventures – 40%, GVK – 29% and Unique Zurich – 5%) stake in BIAL while the government holds the remaining 26% (Karnataka State Industrial Investment and Development Corporation – 13%, Airport Authority of India – 13)
For any clarification, please contact Anjana Kher Murray Edna Adelina Fernandes Bangalore International Airport Ltd. Bangalore International Airport Ltd. E-Mail: akm@bialairport.com E-Mail:edna@bialairport.com
Bengaluru International Airport Brings Home a Glittering International Award
Wins Best Emerging Markets Airports Award (EMAA) in the Indian Sub-Continent
Bengaluru International Airport has been acknowledged with the title of the Best Emerging Airport – Indian Sub-continent by Emerging Markets Airports Awards (EMAA) hosted by the acclaimed Airport Expo, Dubai. The other nominations in this category included three other airports - GMR Hyderabad International Airport, Bandaranaike International Airport and Malé International Airport. Bengaluru International Airport was declared the winner post the tabulation of the poll results from industry chiefs and leaders across the world airports. Dubai, with its invaluable hospitality, hosted this Gala Awards Ceremony on April 26th, 2010 with a galaxy of Senior decision makers from the Airports fraternity, Civil Aviation Authorities, Airports & Aviation suppliers numbering 550. This event was held on the second day of the Dubai Airport Show & there were lot of delegates from the show attending the gala
Commenting on the awards ceremony, Raj Menon of EMA Awards said that the competition was tough owing to the strong sector growth, and the increasing awareness about the awards. “In these times when the air travel industry globally is just grappling with the after-effects of recession, it is considered a major achievement for an airport to receive such recognition on a global platform. The EMA Awards has been created to recognize the outstanding achievements of individuals and airport companies, focusing on areas the particular airport has made significant progress in. Bengaluru International Airport was declared the winner post the tabulation of the poll results from industry chiefs and leaders across the world airports. These awards are an excellent tool, allowing airports from across the region and beyond to compete. This will help airports strive to achieve operational excellence and allow businesses and industry leaders to set leads."
Peter Farmer, MD, 3DReid Architects giving away the award to Marcel Hungerbuehler, CEO, BIAL
“We are thrilled! This award is a showcase of the teams? hard work and dedication, and personally it is a proud moment for me. It has been only under 2 years and this airport has received accolades for its operational efficiency on an international level. Our Indian airports are soon becoming truly international and being at such awards for the very first time is a positive sign. This award is reflective of BIAL's proactive approach to enhance efficiency in its operations and processes, while ensuring passenger satisfaction. While this award is flattering, it pushes us further to continue with our dedication and sincere efforts in taking this airport to the next level of growth”, said Marcel Hungerbuehler, CEO, BIAL.
Bengaluru International Airport Observes "Fire Prevention Week"
Pledges to equip neighbouring community schools with fire prevention and safety training
Bangalore International Airport Limited (BIAL) announced the commencement of Fire Prevention Week from this day that is nationally observed as "Fire Service Day". This annual campaign is held by BIAL with the primary focus on fire prevention awareness and safety measures for the staff, airlines, airport partners and concessioners of the airport. This year, the airport's Airport Rescue and Fire Fighting (ARFF) team is going a step further by taking its expertise and training to schools from neighbouring villages.
At the inauguration of the programme, Marcel Hungerbuehler, CEO, BIAL pointed out, "Simple precautions can be taken to avoid a fire and basic awareness of how to react if an incident does happen, can save precious lives. With the rise in the number of fire incidents within the country and the state, it becomes critical to equip school children with basic fire prevention and safety techniques which will have a ripple effect among others in their community. As a step towards achieving this, we aim to reach out and train 260 children from 12 neighbouring schools in the coming year."
BIAL started this week-long activity by providing on-site training to the first batch of 25 students from the Government School, Yerthaganahalli. The children were taken through class-room training on home and fire safety followed by a mock drill at the fire pit. On the completion of a successful training programme, each child received a participation certificate from Marcel Hungerbuehler.
Class-room training session in progress The children get a hands-on experience during the mock fire drill
Airport partners view fire-fightingMarcel Hungerbuehler equipment on display interacting with the children
The school teacher BN Venkatesh commented, "A fire can break out at any time and through this program we have learnt how important time and presence of mind is to save lives and property. This is the first time that someone has come forward to impart such valuable information to us for which are grateful. By conducting this program for our school and many other schools in the vicinity, the Bengaluru International Airport will empower the larger community with knowledge of how to react wisely if we are faced with a hazardous situation."
About the Airport Rescue and Fire Fighting (ARFF) team
Bengaluru International Airport is equipped with CAT-9 level of fire protection as per International Civil Aviation Organization (ICAO) standards. The Airport Rescue & Fire Fighting setup has been designed to meet the operational objective of the rescue and fire fighting services to achieve the response time of two minutes to each end of the runway and not exceeding three minutes to any other location of the movement area in optimum visibility.
The airport has four state of the art Airfield fire fighting vehicles. These crash fire vehicles termed as 'Panthers' have been imported from Austria and are most technologically advanced in its class. They have the special capability of off road driving and can attain speeds of upto 80 kmph in less than 30 seconds. The ARFF team consists of 130 personnel, including 7 Officers, 26 supervisors and 97 technicians working round the clock in 3 watch shift systems. This young team is dedicated and highly trained to maintain the very high standard of professionalism and efficiency in its mission of service to human life.
In what is considered highly prestigious, Bengaluru International Airport's ARFF team was selected for an industrial visit by the Divisional Fire Officers course trainees from National Fire Service college, Nagpur which is the highest training forum for the Government fire officers in India for studying the ARFF preparedness of BIAL. The Karnataka Government Fire officer trainees from RA Mukundkur Fire and Emergency Service Academy, as a part of their training curriculum also undergo a study tour of our airport facilities. These are ongoing programs and our airport is both proud and pleased to be able to share our knowledge, experience and expertise with these groups.
About Bangalore International Airport Limited (BIAL)
BIAL is a Public Limited Company under the Companies Act formed to build, own and operate Bangalore„s Greenfield private sector-owned and operated airport – the Bengaluru International Airport. Private promoters hold a 74% stake in BIAL while the government holds the remaining 26%.
BANGALORE INTERNATIONAL AIRPORT LIMITED ANNOUNCES TERMINAL 1 EXPANSION DETAILS
Board appoints GV Krishna Reddy as Vice Chairman and GV Sanjay Reddy as Managing Director
The Board of Directors of Bangalore International Airport Limited (BIAL) today approved definite plans for the expansion of the current passenger terminal at Bengaluru International Airport and announced the appointment of Mr. GV Krishna Reddy as the Vice Chairman of the BIAL Board and Mr. GV Sanjay Reddy as the company`s Managing Director.
Mr. GV Krishna Reddy is Chairman of GVK Power and Infrastructure Ltd (GVKPIL) and has been a pioneer in the infrastructure sector in India, having envisioned landmark projects across power, road and airports. Mr. GV Sanjay Reddy, Vice Chairman, GVKPIL also holds the position of Managing Director, Mumbai International Airport Ltd (MIAL). He will now spearhead BIAL‟s expansion phase that has been put on fast track. Mr. Marcel Hungerbuehler will remain responsible for the day-to-day operation.
Speaking on the occasion, Mr. GV Krishna Reddy said, “These new appointments are testimony to the GVK long term commitment towards BIAL`s future vision. It is our firm belief that this airport provides us the right mix of opportunities and talent as an enabling factor to grow. We are convinced that with GVK`s experience in infrastructure development and Zurich airport`s operational expertise, this airport will rise to new heights”.
In another significant announcement, the design and layout of the expansion of Terminal 1 was finalized and work on the expansion of the existing Terminal 1 will begin in September this year. When completed, Terminal 1 will be expanded by 70% of the existing building with an additional passenger space of 40,000 square meters. This addition will take the terminal capacity to 17 million passengers per annum, a requirement that will suffice till the year 2015.
Terminal 1 will sport an enhanced and modern design elevation and will be completed 18 months from the commencement of its construction this September. The project has been designed by Global architectural firm HOK. The construction partners for this project will be selected through a competitive bidding. The cost of this expansion is estimated to be around Rs. 600 crores.
In addition, a completely new landscaping concept will take shape beginning from the Trumpet Interchange on NH7, leading all the way up to the terminal building. The renewed landscaping is aimed to reflect the flora of the city giving passengers and visitors an essence of Bangalore city at the airport itself.
About Bangalore International Airport Limited (BIAL)
BIAL is a Public Limited Company under the Companies Act formed to build, own and operate Bangalore„s Greenfield private sector-owned and operated airport – the Bengaluru International Airport. Private promoters hold a 74% stake in BIAL while the government holds the remaining 26%.
About GVK
GVK is amongst India's largest infrastructure developers with experience and expertise spanning areas including power, airports, roads, oil and gas and urban infrastructure. GVK has invested over Rs 5,000 Crore in its various businesses and has on hand- projects in the pipeline worth over Rs. 25,000 Crores. Airports managed by GVK (Mumbai and Bangalore) handle more than 35 million passengers per annum.
About Zurich Airport
Zurich Airport is a global leader in airport operations with currently ten airports under contract. Zurich Airport`s home base airport in Switzerland has consistently been ranked best or amongst top three airports in Europe.
Bangalore International Airport Limited Signs Agreement With Moveo Systems
First multi-lingual interactive airport kiosk for enhanced passenger experience
Bangalore International Airport Limited (BIAL) today signed an agreement with Moveo Systems to deploy the first of its kind multi-lingual human interactive airport solution at the Bengaluru International Airport by July 2010. Moveo Systems will set up easy-to-use interactive and intuitive touch panel Kiosks at strategic locations across the airport that will enhance interaction levels with passengers, making travel for them more engaging and exciting. To the frequent flyer, one of the significant additions will be this kiosk’s capability of issuing flight alerts via SMS.
From a passenger view point, the most critical element is readily available and interactive information. This kiosk will be that one point of contact which will provide information regarding the airport services, the various food and retail options, airlines, immigration, customs protocol and travel guidelines. Additionally, the passenger will receive live news feeds, destination, weather and city guides at the kiosk.
While benefitting the passenger with a wealth of information and engaging content, the mTracker application has been developed to capture passenger feedback, thereby enabling the airport and airlines to continually enhance performance. Multi-modal passenger and employee feedback and responses are captured and respective stakeholders are notified for resolution via both e-mail and SMS. The system also generates a rich set of analytics for benchmarking airport services across several customer defined parameters and service groups.
(Left) Sankalp Saxena, Chairman & CEO, Moveo Systems and Marcel Hungerbuehler, CEO, BIAL congratulate each other on signing the agreement, as Francis Rajan, Head – ICT, BIAL looks on (Right) Moveo Systems Kiosk
Sankalp Saxena, Chairman & CEO, Moveo Systems commented, “We are proud to have entered into a relationship with BIAL, the operator of the Bengaluru International Airport which is a world-class airport and also one of the busiest in the country. Our Airport Information Portal solution sets a new global benchmark for digital interactivity in touch based airport solutions. We are working together with BIAL to create a solution that would provide passengers with critical information at the same time garnering valuable feedback from them, thereby enhancing their travel experience on the whole".
“Our focus has always been on ensuring that passengers transiting through the Bengaluru International Airport experience seamless and hassle-free travel. Moveo Systems, with their next generation interactive mKiosks, has helped us achieve yet another step in that direction and will further automate and speed-up procedures. The ability of this system to provide both English and Kannada interfaces is the first of its kind across airports in India. With this new technology we hope to add a new dimension to our passengers’ experience by increasing engagement and stimulation to their travel”, said Marcel Hungerbuehler, CEO, BIAL.
About Moveo Systems Moveo Systems is a provider of highly innovative next generation human interaction solutions, which deliver rich interactive multi-sensory experiences for users across both the consumer and enterprise segments. Moveo Systems is a privately held company headquartered in Bangalore, India. Founded in 2006, Moveo is headed by accomplished software industry veterans. For more information, visit http://www.moveosystems.com
Bengaluru International Airport receives ISO 14001: 2004 certification
Official recognition of the airport management’s constant efforts towards a greener airport and city
Bengaluru International Airport today received the ISO 14001:2004 certification, the internationally recognized Environmental Management System (EMS) Standard. Bangalore International Airport attained the certification after a series of audits by DET NORSKE VERITAS (DNV) at BIAL offices and key airport sites. All critical sites of the airport will be assessed annually to ensure continual development of the EMS currently in place.
Marcel Hungerbuehler (extreme left), CEO, BIAL, GV Sanjay Reddy, Vice Chairman, GVK Industries, Hari Kumar, (center), CIO, BIAL and team BIAL with the certification.
K Aswin Kumar, Lead Auditor, DNV congratulates Marcel Hungerbuehler as S. Nandakumar, Zonal Chair – South Zone, DNV looks on
S. Nandakumar from DET NORSKE VERITAS (DNV) commented, “We are happy to present Bangalore International Airport with ISO 14001:2004 certification. This is an official recognition of BIAL's ongoing commitment to Environmental Management System and their ability to manage critical environmental standards through efficient supervision and systems. This certification reiterates the airport’s focus and long-term commitment to Operational and Sustainable Performance”.
Some of the measures taken by the airport that went towards it achieving the ISO 14001:2004 certification include installing energy efficient technologies, adapting to continual improvement of its environmental performance and ensuring the company meets all necessary statutory and regulatory obligations.
“We are extremely proud that our environmental management system complies with the stringent ISO 14001: 2004 certification standards. Being one of the first greenfield airports, we not only had the advantage of effectively planning Bengaluru International Airport’s infrastructure for sustainable development, but we also proactively adopted environmental operational safety, with latest efficient equipments and best practices right from the initial stages. This is an important step in fulfilling our aim of being a sustainable airport”, said Marcel Hungerbuehler, CEO, BIAL on receiving the certification.
City’s Future Architects Use Bengaluru International Airport as their Canvas
Bangalore International Airport announces the winners of VisionAir
The three month long student engagement program organized by the Bangalore International Airport Limited came to a conclusion today with twelve finalists from Bangalore’s leading architectural colleges presenting their final designs depicting how they envision the central public space of the Bengaluru International Airport. The award distribution ceremony was presided over by Marcel Hungerbuehler, CEO, BIAL.
The two winning teams that walked away with prizes of Rs. 50,000/- each were Vishwa S, Arjun Jayswal and Dundu Biswana JK from M S Ramaiah Institute of Technology and Karan Shetty, Karan Singh and Prabodh Agarwal from R V College of Engineering. A consolation prize was also announced for Alok Shetty and Akash Raju from R V College of Engineering.
Describing the outcome as outstanding, Marcel Hungerbuehler commented, “The designs that the participants presented were all based on very strong and unique concepts and the conclusion was a spectacular range of concepts and ideas. Being the first time that an airport was organizing such a contest, we weren’t sure what to expect and hence our expectations were modest, but the results are truly impressive and proved that Bangalore has some very talented budding architects with exceptional talent”.
The participants of the event underwent two rounds from which the winners were chosen. On December 15th & 16th last year, over 200 students presented 64 basic concepts on the space defined. Twelve teams comprising two to three students each were shortlisted for the final concept presentations today that were detailed out with finer nuances elaborated upon.
Speaking at the event, Alok Shetty, one of the finalists had this to say, “VisionAir is by far the most professional study exchange programme conducted in India on an International project. While it gave us the freedom to explore concepts and ideas that go beyond conventional thought processes, we were guided to refine our thoughts in stages with each of us having an equal opportunity to create a winning concept. BIAL’s contribution to my learning will go a long way in my professional carrier.”
Bengaluru International Airport receives IATA Platinum certification for the first 100% Bar Coded Boarding Passes (BCBP) compliant airport in India
Airport geared to simplify business by reducing costs and improving customer service
Bengaluru International Airport today became the first BCBP compliant airport in India to receive a platinum certification. A delegation from International Air Transport Association (IATA) presented the certificate to the management of the Bengaluru International Airport for being 100% BCBP compliant. This state of readiness is in line with the industry’s decision to have all IATA member airports 2D bar code compliant by the end of year 2010.
Implementation of this technology will reduce costs and improve customer service for both airlines and airports by introducing faster and easier check-in. This system offers the passenger more self-service options during their journey through the airport. This also translates into paper documents being converted into electronic messages both for passengers and air cargo, saving time and increasing accuracy.
(L –R) Sunil Chopra - Manager India, IATA, Eric Leopold - Project Manager, Bar Coded Boarding Pass Simplifying the Business, IATA, Marcel Hungerbuehler - CEO, BIAL, Hari Marar - COO, BIAL and Francis Rajan - Head- Information Communication Technology (ICT), BIAL
BCBP uses IATA industry standard 2D bar codes that can be accessed from anywhere in the world. This is convenient for the passenger and eliminates the need for archaic and expensive magnetic stripe boarding passes. The industry’s saving from this process implementation is estimated at USD 1.5 billion every year.
Commenting about the certification, Eric Leopold, Project Manager, Bar Coded Boarding Pass Simplifying the Business, IATA said, “We are delighted to recognize the efforts put in by the BIAL management to make the Bengaluru International Airport 2D Bar Code compliant. With this they have partnered with the world travel industry to simplify processes and reduce costs. This will now set a best practice example for other Indian airports and help IATA maintain the deadline of 2010 for achieving this standard.”
“This is a proud moment as it reflects the Bengaluru International Airport’s proactive approach to adopting technology in order to simplify airport processes. The use of 2D Bar Code will not only reduce costs but also revolutionize the way we travel. We will continue to pioneer best industry practices”, said Marcel Hungerbuehler, CEO, BIAL.
International and Domestic Airline passengers rate Bengaluru International Airport services
In the latest customer satisfaction surveys conducted by both domestic and international airlines with their passengers, Bengaluru International Airport has emerged on top with high ratings. The parameters that passengers of various airlines have rated the airport on include the overall travel experience, check in, boarding, security check, waiting time in queues, baggage delivery, etc. In Air France’s latest passenger survey, Bengaluru International Airport has emerged higher than leading airports like Incheon International Airport, Singapore Changi Airport and Hong Kong International Airport.
Pieter de Man - General Manager, Air France - KLM, India commented, “The customer satisfaction results for Bangalore from Apr – Nov 2009 rate the airport as one of the best in the Asia Pacific region. This is a direct reflection of the customers’ perception of the world class airport facilities at the Bengaluru International Airport and efforts of our joint teams.”
“Our Bangalore airport services team has been rated number one across our network by our customers. Bengaluru International Airport also ranks number 1 in terms of punctuality and baggage handling among all airports within the Jet Airways network. We attribute this to the support and facilities provided by BIAL. We have been able to secure this number 1 position from the time our operations moved to BIAL”, said Girish Nair, Regional General Manager - Karnataka & Andhra Pradesh, Jet Airways.
BIAL embarks on expansion plan; to fast track construction of new terminal building
Board reconstituted following acquisition of 29 % stake by GVK
The Board of Directors of the Bangalore International Airport Limited (BIAL) has been reconstituted with the induction of three new members. At the board meeting held today Mr. GV Krishna Reddy, Mrs. Indira K Reddy and Mr. GV Sanjay Reddy were appointed as the new directors on the board. Reconstitution of the BIAL Board of Directors follows the acquisition of 29% stake in the company by GVK Power and Infrastructure Ltd. The reconstituted Board of Directors today reviewed the Master Plan for expansion of the Bengaluru International Airport and decided on the following:
1) The process to start construction of a brand new terminal building T2 will be initiated on an immediate basis. The first phase of terminal T2 will cater to passenger traffic of 15 million per annum. The terminal will be further expanded in the next phase to eventually handle 36 million passengers per annum. Associated airside infrastructure will also be expanded to cater to the new terminal. Design for the new terminal building will be selected through a global bidding process involving world’s leading architects.
2) To cater to the growth in passenger traffic, the existing terminal building will be expanded. Global architectural firm HOK has been appointed to design the expansion. This added development will take the annual capacity of the existing terminal to 15 million passengers annually.
3) A comprehensive landscaping master plan will be undertaken on the city side leading up to the airport to enhance passenger experience and do justice to Bangalore’s reputation of being a ‘Garden City.’
Commenting on the occasion, Mr. GVK Reddy, Chairman GVKPIL said: “We intend to fast track implementation of the new master plan for Bengaluru International Airport. We are excited by the opportunity of creating a new landmark in the city of Bangalore and will ensure that the new passenger terminal combines the best in technology and processes with an iconic design that makes the people of Bengalore proud.”
GVK is involved in the operation and modernization of India’s busiest airport, Chhatrapati Shivaji International Airport, Mumbai, and has developed significant expertise and experience in airport development.
Bangalore International Airport Limited reaches out to the city’s future architects to offer a study programme on their future airport LAUNCHES VISIONAIR - FORWARD LOOKING, INCLUSIVE AND ENGAGING
Bangalore, December 16, 2009
A work in progress project for the next 15- 20 years, the Bengaluru International Airport will house much more than what one sees today. From a second terminal and runway to a complete buzzing airport city, this truly will be an airport of the future. And with this comes an opportunity for the city’s future visionaries to learn and share ideas on how they would see the future public spaces at the airport.
VisonAir is a BIAL proprietary event that is conceived on an inclusive approach. For the first time ever an Indian airport has opened the doors to ideas, thoughts and suggestions from the local next generation architects that may be considered to shape the future design of Bangalore’s expanding airport.
This event, held for the first time in 2009 – 10 is envisioned as a ‘knowledge sharing event’, the designs submitted by the participants will not necessarily be included or replicated during the actual planning of the airport for various reasons including technical, feasibility and aesthetics.
December 15 and 16, 2009 at the Bengaluru International Airport was action packed with these students coming to present their concepts on the space defined.
Images below showcase the progress of the events and some the designs presented to the jury.
HIGHLIGHTS 6 leading colleges participating
B.M.S College Of Engineering Dayananda Sagar College Of Engineering M.S.Ramaiah Institute Of Technology R.V.College Of Engineering University Visvesvaraya College of Engineering Acharya Institutes
60 Entries
Over 200 Students
2 finalists
Engaging for 3 months
Speaking to the students, Marcel Hungerbuehler, CEO of Bangalore International Airport Limited said “This first of its kind student outreach fits in with our inclusive approach by involving local community with the airport. Most of you know that this airport will be a work in progress project for the next 15- 20 years, the Bengaluru International Airport will house much more than what one sees today. From a second terminal and runway to a complete buzzing airport city, this truly will be an airport of the future. We hope that this programme will open the doors to ideas, thoughts and suggestions from you – the next generation architects.”
Marcel Hungerbuehler, CEO, BIAL interacting with the students and showing them the proposed site that is to be designed for the competition
Students presenting their concepts to the jury on December 15th and 16th
Bengaluru International Airport Traffic figures, new airlines and operational performance
Bangalore International Airport Limited today reported the review of traffic figures as well as an insight into the Winter season and Summer 2010 season forecast. Based on the air traffic figures, an upward trend has been reported since July this year. The passenger traffic in the last quarter was 2.45 million, the highest ever at the airport since its opening in May 2008.
In the latter half of the year, domestic carriers stabilized with higher traffic numbers which they did not achieve a year back. This is a positive sign which indicates the traffic growth at the airport. This growth is expected to continue hereafter. The continued growth would result in new markets being opened by airlines in the near future. With winter being one of air traffic’s peak seasons, the growth henceforth looks optimistic.
“In the last quarter Airport Service Quality (ASQ) which is a world graph of airport performance standards, the Bengaluru International Airport was rated as high as 4.17 on a scale of 1 – 5, comparing it to the best airports in the world. More importantly, the online as well as physical feedback received from passengers has been positive as well as encouraging”, said Marcel Hungerbuehler, CEO, BIAL.
PASSENGER TRAFFIC IN 2009
HIGHLIGHTS Passenger traffic (Jan – Dec 2009): 9.3 million Cargo handled (Jan – Dec 2009): 161896 tons Domestic destinations: 30 International destinations: 18 Current daily Air Traffic Movements: 280
EFFICIENCY HIGHLIGHTS OF 2009 Towards the second half of the year, efficiency and processes peaked with: •Flight punctuality of over 85%, within 15 minutes of the scheduled time of departure •Availability of key airport resources at the Bengaluru International Airport averaged 99% •Baggage delivery: 6 minutes for the arrival of the first baggage on the belt •Domestic passenger average wait time at check in: 2.5 minutes •International passenger average wait time at check in: 4 minutes
Traffic figures are seen on a steady increase with passenger traffic rising from 727186 in January to an estimated 867718 in December 2009
CARGO in 2009
Cargo also showed an upswing from June this year, in comparison to last year, with an increasing growth rate of 1.8% in June to 20% in December. These figures show indications of the market recovering from the slowdown that prevailed earlier in the year.
In addition, two new freighters, India Post and Deccan 360 were added to the domestic cargo operations in 2009.
LOOKING AHEAD
The future at the Bengaluru International Airport looks positive with new airlines, new frequencies and increased traffic numbers. The airport is looking at the addition of four new routes (three international and one domestic) every year.
The airport is also looking at the addition of two new international carriers every year. The focus will be on connecting Bangalore to China, Africa and US.
The increased focus across airlines is to tweak frequencies in line with yields and projected demand to create a sustainable operation. Increased aircraft capacities and hence new passenger demand for BIAL in the near – to – midterm will primarily come from airlines based in Asia and Middle East.
SUNSHINE ON THE HORIZON IN 2010
Leading the pack are Air China with the Shanghai – Chengdu – Bangalore route and Qatar Airways that has expressed intent to begin operations from Bangalore in Summer 2010. It has plans to deploy an A321 daily, arriving from Doha. Air Asia from Kuala Lumpur is also scheduled to being operations in April 2010. Flights like Lufthansa and Air France that had reduced frequencies have expressed reinstatement of the same. While on the other hand, other airlines like Oman Air, Sri Lankan Airways, Malaysian Airlines and Tiger Airways are looking to increase weekly frequencies. Freighters FedEx, Aryan air cargo and Quikjet have also expressed intention to begin operations from our airport in this season.
SOME PASSENGER FEEDBACK
Extremely thrilled and proud to see the new airport. Was taken back when I landed at the new airport for the first time. Truly International! You make us believe that it is possible!– Deepika Padukone (actress)
Spacious, airy terminals, self-check in counters, uncomplicated design for departure gates and clear announcements. On the outside too, was a revelation with pretty landscaping, organized cab areas and bus lanes.-passenger Ray on his blog
Passengers on Twitter
evansdave:#BIAL has amazing security check-in (10 min) and bag claim (7 min) standards. It's a pleasure to fly through
sidyadav:Reached Bangalore. Best landing spot in India, hands-down. Great new (and clean!) airport, smooth processes, zero humidity.
sudhirsyal:Free Wi Fi at the Bangalore airport is fantastic...this is clearly the best airport in the country
varunthacker:at bangalore airport.....got wifi activated and am on a massaging chair..... sorted......i hope the flight gets delayed :)....
sudeepkrish:always feel at home at the first sight of bangalore airport :)
Bengaluru International Airport celebrates Children’s Day
The airport was filled with bright and warm smiles this morning. The reason was the presence of 41 children who came from the Morning Star (NGO) for a special Children’s Day celebration. Read on as the following images take you through all the fun the kids enjoyed along with some of the CSR volunteers and terminal staff who put their official roles aside and had some serious fun.
The images below take you through the kids’ day out at the airport
About Morning Star Children's Home – Started by John Samson 18 years ago, the home for abandoned kids grew from one child to over 70 today. Situated near the Bengaluru International Airport, the home is open to any child regardless of caste or creed - any starving child on the street is welcome. 20 of the home’s children are differently abled and immobile, but the rest lead normal lives and attend schools nearby. BIAL has been closely associated by Morning Star for over a year now. Donations to the home are made regularly by the airport’s CSR volunteers who visit the home periodically to spend time with the children and brighten up their lives.
Bengaluru International Airport Sees off Hajj Pilgrims on their Holy Journey Special arrangements made to ensure a comfortable and hassle free transit
This year the holy pilgrimage for the Hajj pilgrims from Karnataka is easier and more comfortable than ever before. Special arrangements have been made at the Bengaluru International Airport, to suit the needs and requirements of the pilgrims before they embark on their holy journey. The first departure on Saturday, November 7 was smoothly executed.
Due to the seamless coordination between the Hajj committee and Bengaluru International Airport, the check-in and immigration process is already done in the city. This results in very short waiting time and a relaxed start of the journey. Over 900 passengers have departed till date. In the next two months, over 6000 pilgrims would have transited through the airport.
The 32000 square feet, well ventilated, carpeted structure is equipped to easily handle 600 passengers at any given time. It is fully equipped with immigration counters, check in counters and security scanners. With direct access to the airside, passengers have to walk no more than 70 meters to their waiting aircraft. Eight BIAL operations personnel, including a terminal manager have been designated to assist and ensure smooth operations.
Hajj pilgrims passing through immigration, security and seated in the waiting area before departure
With reverence to the pilgrims’ prayer requirements, designated prayer rooms for men and women have been made available. For the Wazu (cleansing before prayers) as well, separate areas have been designed with hot water facilities, given that the travel is taking place in winter.
“The arrangements made this year include additions and improvements over those of last year. BIAL and the authorities have been very understanding and supportive towards our requirements and have taken extra care to make our journey comfortable”, said the Hajj Committee Chairman, Mr. Mohammed Ghouse Basha.
The Minister for Minority Welfare, Mr. Mumtaz Ali Khan (third from left) and the Hajj Committee Chairman, Mr. Ghouse Basha
Marcel Hungerbuehler, CEO of BIAL said, “We at BIAL aim to deliver the highest service standards to every one of our passengers and our intention is to extend the same courtesy to the Hajj pilgrims as we recognize and respect the importance of this special journey for them. Therefore, we have taken all steps to ensure that they are both comforted and cared for during their travel experience on ground. We wish them a very safe journey and look forward to welcoming them on their return.”
Refreshments being distributed to the passengers as they arrive at the waiting area
Various other facilities to make the pilgrims’ journey comfortable include the availability of food & beverage options and drinking water. Medical assistance in additional to the medical facility at subsidized rates by Columbia Asia are also available to them.
Bengaluru International Airport joins the nation in contributing through the Joy of Giving Week Popular film actress Pooja Gandhi comes forward to encourage the airport employees
Bengaluru International Airport joined the Joy of Giving Week activities being held nationally from September 27th to October 4th 2009. Through this exercise, BIAL aims to create a window of opportunity not only for airport employees but for all those transiting through the airport to give in kind or cash, starting from as low as Rs. 1. Contribution boxes at five locations within the airport are filling up with books, toys, pencil boxes, school bags and cash from generous donors.
One such activity included the Blood Donation Camp, which was inaugurated by the popular film actress Pooja Gandhi today. From fire fighters to airline staff, from CISF personnel to airports operations team were engaged in this giving opportunity. The communication around the airport boldly read – “If it’s in your blood to give, you might as well”.
(From L – R) Dr. Radhakrishna and Dr. B D Patel from the Rotary Club, Pooja Gandhi and Hari Marar, COO, BIAL at the inauguration of the Blood Donation Camp at Bengaluru International Airport
Pooja Gandhi donates a school bag at the Bengaluru International Airport where the Joy of Giving Week is being celebrated this week
Hari Marar, Chief Operations Officer of BIAL said, “During this entire week, the airport, its partners as well as passengers have been encouraged to donate generously towards necessities that will aid schools like Morning Star, Visthar, the National Association for the Blind (NAB) and the Rotary Club. We believe that this platform gives each one of us the opportunity to reach out and do something good. More importantly, it offers us the chance to use the power of collective action to make a difference.”
Through the week, the airport will be playing host to the NGOs it is supporting though this initiative. M Srinivas, CEO, NAB said, “We are grateful to Bengaluru International Airport for having organized this initiative for supporting differently abled, especially the blind. This initiative will create awareness among passengers and airport staff about NAB and that will go a long way in helping us educate, rehabilitate and make our members independent in society.”
Dr. Radhakrishna of the Rotary club said, “It is heartening to see the Bengaluru International Airport come forward and support us in such a noble cause. The blood donation camp is being organized in association with the Rotary club, Yelahanka for Victoria hospital. By celebrating the Joy of giving week, the airport is joining millions nationally to do something worthy for a cause i.e. simply giving”.
Bengaluru International Airport Celebrates Independence Day with a Difference Three day celebration to include a Hasiru Habba that will actively engage passengers, visitors and the airport community to spread the green message
The Bengaluru International Airport is preparing to commemorate the birth of the world's biggest democracy and India’s Independence Day in a collective salute to the spirit of India. A customary flag hoisting by chief guest Shri. S.R. Vishwanath, MLA of Yelahanka Constituency, will be conducted. Additionally, BIAL has plans to bring forth patriotic fervor at the airport this year with a celebration that will combine the twin themes of music and commitment to the environment in an innovative way. Not only will BIAL salute the nation in the traditional manner, it will also conduct activities for the airport community to participate and display solidarity.
Adding to the festivities will be a three-day Hasiru Habba (Green Carnival) that will go live with the support of NGOs and BIAL’s CSR (Corporate Social Responsibility) volunteers. The entire airport community, passengers and visitors to the airport are invited to participate in the event that will begin with flag hoisting on August 15 and continue with the Hasiru Habba till the evening of August 17. This activity will be held from 9 a.m. to 9 p.m. at the curbside of the terminal building, making this event easily accessible to all.
Speaking about the initiative, Marcel Hungerbuehler, CEO of BIAL expressed, “This is the second green initiative by the airport that is open to the public. Last year for the same occasion, the airport encouraged employees and passengers to pledge independence from litter and promise to keep the environment clean and green. The event was well received and supported by passengers and airport employees. Symbolic of 61 years of Indian Independence, 610 trees were planted in the city. This year too, support from the city’s NGOs has been encouraging. Through their displays, products and interactions, they will subtly spread the importance of the 4 R’s -Reduce, Reuse, Recycle and Re-grow, all in a fun carnival atmosphere.”
Visthar, Rutu foundation, Kumbam, Bhuvan Art Murals, Dwarka, Hasiru Usiru, Ride a Cycle Foundation, Ana, Bangalore Film Society, Charter of human responsibilities, Green peace, Concern for Working Children and other organizations that actively work towards a healthier planet, will be present at the carnival. Practical demonstrations on renewable energy, how to dispose waste responsibly and reuse paper by making attractive objects, will be given. Films on the environment will be aired and literature to spread awareness will be distributed. Visitors to the carnival will also have a wide range of products to take home or gift. From products in jute and cotton to paper, bamboo, organic and natural fiber and Kalamkari art, there will be something for everyone. Prices will start at Rs. 20.
To actively help spread the green message; BIAL will wholeheartedly support this initiative while not deriving any monetary gain from it.
BIAL’s larger green canvas
Bengaluru International Airport being a greenfield airport, not only has the advantage of effectively planning its infrastructure for a long term, but, it also proactively adopts equipment and practices for a greener today and tomorrow.
Water conservation: At Bengaluru International Airport, 1200 KL of rainwater is harvested at every rain. 350 recharge wells ensure that water at the airport is conserved and the water table is maintained as no bore wells exist on the 4000 acre plot. Over and above this, BIAL regenerates 65% of its water consumption which is used for landscaping, air conditioning and construction.
Energy conservation & efficiency: Concerted efforts have gone into choosing brand new infrastructure that is energy efficient and employing skilled manpower capable of tapping the highest levels of energy saving. Efficient temperature controllers for air conditioning, optical sensors in the baggage handling system and automated speed reducing controllers in the escalators when not in use are just some of the examples of the airport’s energy conservation measures.
Minimal energy for lighting: BIAL saves over 19, 13, 400 units of electricity per year by using natural light and intelligent lighting systems in the terminal building. Apart from this, Bengaluru International Airport adopts the latest lighting technology in the airport premises and on the airfield, ensuring the highest levels of effective energy management in every scope of the airport.
Capable leadership and careful monitoring: Expert engineers under the capable leadership of a certified energy auditor and manager along with regular awareness camps and energy audits make this airport an environmentally responsible organization that causes minimal effects on the environment while constantly replenishing and restoring natural balance.
About Bangalore International Airport Limited (BIAL)
BIAL is a Public Limited Company under the Companies Act formed to build, own and operate Bangalore‘s Greenfield private sector-owned and operated airport – the Bengaluru International Airport. Private promoters hold a 74% stake in BIAL while the government holds the remaining 26%.
For any clarification, please contact
Anjana Kher Murray Bangalore International Airport Ltd. E-Mail:akm@bialairport.com
Monica Mascarenhas Prabhu Bangalore International Airport Ltd. E-Mail:monica@bialairport.com
The Bengaluru International Airport Shopping Festival Ends with a Promise to Return Over four lakh passengers and visitors enjoyed the contest and promotions
The Bangalore International Airport Limited today announced the winners of the mega shopping festival held for a month at the Bengaluru International Airport. The participation came in not only from the passengers but also visitors to the airport. While winners were declared on a daily and weekly basis, the grand prize winners were chosen today in the presence of the sponsors – KSTDC and Jet Airways, along with BIAL officials in front of the Golden Chariot placed at the airport terminal.
Over the past four weeks, over 40 prizes were announced. Lucky winners went home with international return air tickets, exotic holiday packages and luxurious holidays onboard the Golden Chariot. Spectators and shoppers both from the state as well as from abroad appreciated the rich cultural shows, displays and enthusiasm that captivated the airport over the last month. The grand prize – a seven nights and eight days holiday onboard the Grand Chariot went to Mr. Sebastian Stanley.
Marcel Hungerbuehler, CEO, BIAL with Girish Nair Area General Manager - Karnataka & Andhra Pradesh, Jet Airways and Hari Marar, COO, BIAL with performers at the festival’s grand finale
Marcel Hungerbuehler commented on the success of the show by saying “We see the Bengaluru International Airport Shopping Festival as a good start. It is a new experience for the passenger at an Indian airport and from here; we have set the pace for an exciting retail environment for times to come. While per passenger spend went up marginally by 6%, the important fact to note is the sheer participation volumes. Working with sponsors like KSTDC and Jet Airways has been a pleasure and only the start of our collaborations together”.
Commenting on the festival and the response received, Girish Nair, Area General Manager - Karnataka & Andhra Pradesh of Jet Airways said, “It was a great learning experience for Jet Airways and we would like to thank BIAL for giving us this opportunity to add value to our customers through airport shopping festival which will become a critical component of airport services in the future. This was the first airport shopping festival where we participated as a brand and going forward we are committed to create many more unique customer experiences through our airport partners and thereby creating competitive advantage in the market place. Rapidly changing business environment will throw up many such opportunities where airlines and airports can launch series of marketing tie ups to create unique experience to the customers in the airport environment.”
Mr. K Viswanatha Reddy, IAS, Director, Department of Tourism, Government of Karnataka said “The Bengaluru International Airport Shopping Festival has been a treat not only for the passengers but also for city dwellers. Through this mega event, Karnataka Tourism has been able to showcase effectively the state’s tourism products. We see this collaboration with Bangalore International Airport Limited positively and look forward to many more such ventures. We applaud the efforts of BIAL for making the country's first airport shopping fest in India a reality and thus opening up a new way to promote the southern region in India and across the globe.”
For city dwellers, passengers and visitors, the airport served as an exciting get away. It being holiday season, the response was encouraging as the weekend performances increased frequency to daily from the second week onwards.
The most successful promotions at the airport during the festival included the food and beverage promotions that had some innovative combination offers, discounts and freebies. The kebab platters at the Kingfisher sports bar and the enticing complementary pani puri at Gangotree were the biggest hits.
The KSTDC outlets set up especially for the festival included Mysore Silks, Karnataka handicrafts and the leader industries had many visiting tourists and frequent flyers take time to stroll around at the plaza area while arriving and departing.
Bengaluru International Airport Marks its First Anniversary Children from NGO- Visthar participate in anniversary celebrations Operational efficiency touches an all time high with over 80% on time flight departures
Marking one year of successful airport operations, Bengaluru International Airport today hosted a celebration together with over 75 children from the NGO- Visthar on board a Kingfisher A330 aircraft. The children’s favourite Kannada actress Ramya captivated them with her presence and charm and even participated in games and lunch with them.
The event was held onboard Kingfisher’s international aircraft, symbolic of the seven new international airlines that have begun operations from the Bengaluru International Airport since it opened exactly a year ago, making more global destinations easily accessible for passengers from the state of Karnataka. Testimony to its efforts, the airport bagged the Routes Airport Marketing award this year.
Marcel Hungerbuehler, CEO, BIAL stated “Thousands of people including various authorities, airlines, concessionaires and BIAL employees have worked together through all the highs and lows to make sure the new airport stabilizes its operations and establishes itself as truly International - all this in just the first year of its operation. The accolades received for new international connections and the operation efficiency of over 80% received today speaks volumes of these efforts. It is a proud moment.”
The entire airport community of over 6000 employees including all authorities, concessionaires, airlines and BIAL employees are involved in a month long celebration themed ‘We are One’. A series of events are being held at the airport premises to celebrate a year of working together.
Over the past year, the airport has handled 8.7 million passengers and over 120000 aircraft movements. 31 airlines currently operate from the airport, of which 20 are international airlines (including three freighters), 11 are domestic airlines (including two freighters). Over 80% of flight departures are on time and average wait time for delivery of the first baggage on the arrival belt is just seven minutes, for both domestic and International arrivals.
Setting new trends in travel retail, the airport is abuzz with the recently launched shopping festival that is seeing an over whelming participation from both passengers and visitors to the airport. Through this shopping festival, the airport has succeeded in propagating Karnataka’s cultural vibrancy and the various tourist destinations within it. For some of the recent feedback on the airport from VIPs, bloggers and prominent personalities, please do visit our website bengaluruairport.com.
About Visthar Visthar, a secular nonprofit organization based in Bangalore, is committed to a process of enabling people achieve the full realization of their rights as human beings a process of attaining and sustaining equitable and dignified ways of living. Visthar is simultaneously involved in academic and non-formal courses and community centered advocacy. For more information, visit visthar.org.
Bengaluru International Airport unveils a month long Shopping Festival Exciting promotions together with KSTDC and Jet Airways
Bengaluru International Airport today announced a one month long shopping festival startingMay 15th 2009. This is the first time that an Indian airport will host a festival of thismagnitude. The event was inaugurated by Shri G Janardhana Reddy, Hon’ble Minister forTourism and Infrastructure Development, Government of Karnataka amidst rich traditionalfolk performances. Also present was Mr. Marcel Hungerbuehler, CEO of BangaloreInternational Airport Limited (BIAL). Tourism Secretary Mr. K Jothiramalingam, IAS, MDKSTDCMr. Vinay Luthra, IFS and MD-Jungle Lodges and Resorts, Mr. ND Tiwary, IFS wereamong the other guests of honour.
The two main sponsors of the event are Karnataka Tourism and Jet Airways. The month longextravaganza will include lively regional dances and performances for all to enjoy. Thedecoration highlight is the placement of a carriage replica of the luxurious Golden Chariotoutside the terminal building representative of a typical Golden Chariot coach where oneside depicts the restaurant area of the luxury train and the other side, a typical bedroomwith accessories. Additionally, a stone chariot has been specially created representative ofthe Stone Chariot at Hampi, this is placed within the terminal and provides dedicatedinformation on the Golden Chariot also offering instant booking services for a trip in SouthIndia’s first and only luxury tourist train.
Over and above the festive look within the airport, the common plaza area outside theterminal building has been transformed to provide a glimpse of Hoysala architecturedepicting Karnataka’s royal heritage. A typical village scene has been created to house fiveKarnataka Government exhibition companies, including Karnataka Handicrafts DevelopmentCorporation, Coffee Board, Lidkar (Leather Industry of Karnataka), Mysore Silks, KarnatakaSoaps and Detergents Limited and Karnataka Tourism. These spaces will come alive with theperformances by hundreds of local folk artists each weekend and be an extra treat for citydwellers that frequent the airport on weekends for a relaxing family outing.
The participating passengers have a host of discounts and promotions around airportshopping and F&B. However, the most attractive offers include shopping for Rs.300/-(minimum) and receiving a chance every week to either win a free international returnticket sponsored by Jet Airways or a series of trips on the Golden Chariot sponsored tripsaround Karnataka. Additionally, Karnataka Tourism Industry will collectively sponsor dailyand weekly prizes.
Speaking at the event, Mr. K Viswanatha Reddy, IAS, Director, Department of Tourism said“The Bengaluru International Airport Shopping Festival being the first ever shopping festivalhosted by an airport in India, is a very important development. That this is being held in atraditional shopper’s paradise like Bangalore adds more attraction to it. Even in these timesof recession, the number of people who travel are not too low and this will ensure that thereis sustained interest among our target groups. The Tourism Industry in Karnataka collectivelystands to benefit by targeting travelers passing through one of the country’s iconic airports.”
Commenting on the association Mr. Girish Nair, Area General Manager - Karnataka & AndhraPradesh of Jet Airways said, “Airports in India are evolving and going through major changes.This also opens up opportunities for airlines to add value to the consumers by giving them aunique experience while traveling. We are very excited to associate with this first megaairport event organized by BIAL and this International shopping festival was an excellentopportunity for brand Jet Airways to create value for the consumers, thereby adding aninteresting dimension to the airport and airline partnerships.”
Mr. Hungerbuehler further added, “Airports worldwide have evolved and are now seen in adifferent light, they are much more than just travel facilitators. Bengaluru InternationalAirport is in line with this change and is all set to hold its first mega airport event. Ourintention is to play a significant role in the economic development of the city and the stateby becoming a gateway to the South of India. Through this shopping festival and theassociated partnerships, we will propagate Karnataka’s cultural vibrancy and the varioustourist destinations within it.”
The past year of operations at the new airport has set new trends in travel retail in thecountry. The airport has created offerings to match all pockets as well as tastes, from aneconomical parking café at the entry point to luxurious brands and shopping opportunitieswithin the terminal. All this to heighten passenger experience by keeping them activelyengaged and at the same time relaxed, while in transit.
The airport has seen an encouraging response at both the domestic as well as duty freeshopping areas. Chocolates, confectionary, casual-wear apparel, jewelry and perfumes sawmajor sales in the domestic section whereas liquor, perfumes and designer brands have donewell at the international section. The most recent introduction of the electronic goods atdeparture and arrival duty free received yet another unprecedented positive response.
For city dwellers, the airport has succeeded in being a get-away like any other on the city’soutskirts. The airport now entertains not only passengers, their friends and relatives but hasalso become an exciting destination for motorists heading to nearby Nandi hills, bikerscruising the beautiful highway leading to the airport and even families who just come towatch the aircrafts with their kids. For all of them, the festival promises to excite – allmonth long!
Some images from the celebrations !
Honob’l Shri G Janardhana Reddy declaring the shopping festival open as Mr. MarcelHungerbuehler looks on
Honb’l Shri G Janardhana Reddy with Mr. Marcel Hungerbuehler after unveiling a replicaof the Golden Chariot
Bengaluru International Airport ups preparedness through "Fire Prevention Week" All airport partners collaborate to ensure a safe working environment
The ‘Fire Prevention Week’ at the Bengaluru International Airport was inaugurated by Marcel Hungerbuehler, CEO, BIAL on April 14, a day that was observed as ‘Fire service Day’. The event will continue till April 20 and is encouraging the active participation of over 5000 airport employees.
In keeping with its stringent safety and security standards, Bengaluru International Airport is observing this week to heighten fire prevention awareness and measures of employees working at the airport. Quizzes, essay writing and elocution contests that focus on fire and its prevention and crucial training is being imparted to all airport employees.
Fire drill competitions are being held to ascertain which partner is the best equipped to avoid or tackle a fire, should it occur. The airport is going a step further by introducing a rolling trophy for the most prepared Fire Safety Partner whose statutory compliance will be reviewed by the airport’s fire prevention wing.
On Saturday, April 18, a simulated fire exercise will be held between 1300 hrs – 1400 hrs at the airport’s fuel farm. Indian Oil Sky Tanking and the BIAL ARFF team will participate in the drill. The closing ceremony will be held on April 20 and will also be attended by Mr.D K Hampagol, Deputy Director Karnataka Fire and Emergency Services along with BIAL dignitaries.
State of the art infrastructure and sustained marketing efforts resulted in attracting seven new international connections to Bangalore in ten months
Bangalore International Airport Limited’s efforts of developing and maintaining positive and productive relationships with airlines are reflected in it winning the Routes Asia Airport Marketing award on March 30, 2009. Five airports competed for this award in the Indian sub-continent. In these times of an economic slowdown, it is considered a major achievement for an airport to keep its route network and traffic base stable, let alone secure new routes.
This award is best judged by the airports’ primary customers - the airline network planning community. The airlines within Asia nominated five airports whose marketing efforts during 2009 made a real impact on their future network development plans. The airlines considered the efficient and useful marketing activities of the airport on their network, by geographical region, irrespective of airport size.
The award was based on how creatively an airport has made the most of its available resources and the winners were chosen on the basis of which airports tried their best to develop airline relationships, keep existing routes and secure new ones. In the last ten months, Bengaluru International Airport has been able to successfully attract seven new airlines including Dragon Air, Tiger Airways, Air Mauritius, Oman Air, Saudi Arabian Airlines and the new Bangalore – London connection by Kingfisher Airlines.
Important criteria like initiatives taken to improve the airport’s infrastructure, the terminal and runway were taken into consideration. Key initiatives that airports have undertaken to attract new airlines, launch new routes and continue to develop relationships with existing airline partners were also taken into account. The results were measured in terms of the new routes launched and growth in traffic numbers. A key incentive for airlines to fly a completely new route to Bangalore is the rebates that the Bengaluru International Airport offers them. The airport also helps airline network planners with studying and identifying the market segments available.
Ashutosh Chandra, Head-Airline Marketing & Aviation Contracts, BIAL receives the award from Gerard Brown, Group Sales Director, Routes Development Group, UK
The main focus of Bengaluru International Airport is to provide passengers a world class traveling experience at the airport and we hope that the airport emerges as a regional hub for South India. The airport has come a long way in these ten months of operations and today it can proudly say that it has reached a high level of efficiency. BIAL pioneered the concept of the Airport Operations Control Center (AOCC) in India. Operational Airport Management, a concept that is new to Indian airports, ensures smooth and efficient airport operations. Today, over 80% of flights depart on time and average wait time for delivery of the first baggage on the arrival belt is just seven minutes for both domestic and international arrivals, which by international standards is a good record.
Continuously enhancing the airport’s infrastructure, recent developments include the country’s first of its kind Cargo Village to strengthen Bangalore’s position as a trade and commercial hub and the 33 km underground pipeline commissioned by the airport’s fuel farm concessionaire IndianOil Skytanking Limited (IOSL).
MoCA approves UDF of Rs. 260/- for domestic outbound passengers
In response to the domestic User Development Fee (UDF) application filed by the Bangalore International Airport Limited, the Ministry of Civil Aviation today announced that effective January 16, 2008; all domestic outbound passengers from the Bengaluru International Airport will be charged a UDF of Rs. 260 (inclusive of taxes).
All domestic departing passengers will pay the UDF starting January 16, 2009 irrespective of the date of booking or purchase of ticket. The UDF receipt can be obtained at the counters located before the departure hall of the terminal building.
UDF is classified as an aeronautical revenue source, used for the development, management, maintenance and operation of the airport and is charged only to embarking passengers. World over UDF (sometimes simply called "passenger fee" or "airport tax") is charged to passengers and it has not been a deterrent as the passenger understands that it is an essential source of revenue for the sustenance of the airport. Gradually in India too, this concept of the user paying for the infrastructure he uses will gain ground and acceptance. Just like the way a passenger pays toll to access a highway that is in turn utilized towards the upkeep and maintenance of the said highway, similarly, UDF is charged.
"The decision to charge UDF has come more than seven months after we began commercial operations. UDF is a crucial revenue stream for us and although we have not been allowed to charge the amount we requested for, this is a beginning. The presently approved UDF is an ad-hoc UDF. The final UDF will be decided by the Ministry of Civil Aviation after further reviews or by the regulatory body, who will be appointed by Government of India soon." said Albert Brunner, CEO, Bangalore International Airport Limited.
BIAL has invested Rs.2273 crore in the design and construction of Bangalore's first greenfield international airport. The contractual agreements specify the collection of domestic UDF from Airport Opening Day whereas up until now only international passengers were levied a UDF of Rs. 1070/-.
Note to the Editors:
Indian airport infrastructure can be modernized up to international standards if adequate funds are available. Such funds can either come from Governments, the airlines or - in the case of Public Private Partnerships (PPP) - from passenger fees. Therefore, it has always been a fundamental element of the airport privatization in India that the new greenfield projects will be funded through a UDF. The same will be monitored by an Independent Regulatory Authority (IRA) to ensure that airports do not generate excessive profits.
The UDF is levied on embarking domestic and international passengers for the provision of passenger amenities, services and facilities. The UDF will be used for the development, management, maintenance and operation of the airport.
BIAL offers assistance for a seamless 2009 Aero India show Changes to airport operations and schedule during the show
The 7th Aero India 2009, recognized globally as a premier aerospace exhibition is soon to be held in Bangalore this year. Recognizing the need for airspace requirement for showcasing the latest in the field of Military and Civil aircraft, vital components for aircraft engines, avionics systems, airfield radars and new age technologies used in the defense sector, Bengaluru International Airport has offered its support towards the success of Aero India 2009.
Marcel Hungerbuehler, Chief operating Officer of Bengaluru International Airport said, “The Aero India show exemplifies the new opportunities made available in the civil aviation sector and the need for creating a knowledge pool to share expertise in the research and development of aircraft. We are happy to support the 2009 Aero India show and will make necessary operational provisions to ensure the success of the show.”
For the period during the event practice and rehearsals held from February 7-10, 2009, Bengaluru International Airport will halt commercial operations from10:00 hrs to 12:00 hrs. Similarly, during the actual event scheduled between February 11-15, 2009, the airport will refrain commercial operation of aircraft between the Aero show timings beginning 10:00hrs to 12:00hrs and 14:30hrs to 16:30hrs. This is in lieu of the airspace requirement of the show to be held at the adjacent Air Force Station, Yelahanka, Bangalore for air display.
As a result, scheduled aircraft operations out of Bengaluru International Airport will be impacted and the airlines have received communication on the reduced operating hours.
Passenger convenience will be ensured with the respective airlines sharing timely communication on the change in airport operations and the cancelled/revised flight timings during the length of the 2009 Aero India show. Ancillary support by airport taxi and bus service providers will be aligned to accommodate the increase in anticipated traffic towards on main airport road (NH7) resulting in increased commute times for passengers flying out of Bengaluru International Airport.
BIAL is proud to be associated with this prestigious event and all changes to airport operations will be made available on the website www.bengaluruairport.com for passenger reference.
Cargo Village Inaugurated at the Bengaluru International Airport
Continuing to enhance the airport’s infrastructure, Bengaluru International Airport inaugurated the country’s first of its kind Cargo Village. Spread over 11 acres of land area with adequate provision for future expansion, the facility, located near the cargo terminals is expected to strengthen Bangalore’s position as a trade and commercial hub while ensuring faster clearances of import and export consignments from the cargo terminals at the airport. The facility, completed over a period of 10 months, has been built with an investment of Rs. 12 crore.
The Cargo Village will house 120 freight forwarders and 80 custom house agents. It will be ready for occupation from Jan 1, 2009, post the execution of the agreements with Bangalore International Airport Limited (BIAL) and will be managed by the cargo associations. It will also accommodate parking of nearly 80 trucks.
‘‘Cargo development is a key focus of BIAL’s core business strategy. With the inauguration of the Cargo village we will be able to further enhance existing cargo operations for Bangalore. Our airport has witnessed both a quantitative increase in terms of export facility area and qualitative improvement in terms of storage and handling capabilities to promote the outflow of goods. The facility will generate employment opportunities and create a better working environment for its occupants,” said Albert Brunner, CEO, BIAL.
The Cargo Village was inaugurated by members of the executive management of BIAL and executive office members of ACAAI (Air Cargo Agents Association of India) and BCHAAL (Bangalore Custom House Agents Association Limited).
From left to right: Marcel Hungerbüehler - COO, BIAL, Mr. Prabhu- President BCHAAI and Albert Brunner – CEO, BIAL inaugurating the facility
Bengaluru International Airport’s current facilities include two operational cargo terminals - built and operated by Menzies Aviation Bobba Pvt Ltd and Air India SATS Joint Venture consortium. The former has an initial capacity to handle 150,000 metric tons of cargo, while the latter has a two floor warehouse with a capacity of 200,000 metric tons. Till date, the airport has handled 70,905 tons of cargo. Together, they have the capacity to handle twice Bangalore’s current annual cargo requirement which stands at 170,000 tons. Essential facilities at the warehouse such as banks, conference rooms, training rooms, business centre, help desk, staff canteen, truck parking, etc. make it a truly advanced facility.
Over 740 freighter flights (international and domestic) have operated from Bengaluru International Airport since it began commercial operations on May 24 this year. Of these, two new freighters - Expo air and Jett8 Cargo were introduced after the airport became functional. Today, the airport operated freighters to ten destinations across India and overseas.
About Bangalore International Airport Limited (BIAL) BIAL is a Public Limited Company under Indian Companies Act formed to build, own and operate Bangalore‘s greenfield private sector-owned and operated airport – the Bengaluru International Airport. Private promoters hold a 74% stake in BIAL while the government holds the remaining 26%.
Change in the Management of BIAL - Albert Brunner leaves BIAL after 7 years in charge
After more than seven challenging years in his current position, the Chief Executive Officer of Bangalore International Airport Limited (BIAL), Albert Brunner, has decided to move on and not extend his contract with BIAL. The Private Promoters have nominated Marcel Hungerbüehler, the current Chief Operations Officer of BIAL, as the new CEO of BIAL as of February 1, 2009.
Albert Brunner was appointed as CEO of BIAL in 2002. Since then he has led the realization of the Bengaluru International Airport project. Construction of the new airport began in July 2005 and the airport opened for commercial operations on May 24, 2008. Airport operations have since been running smoothly and widely appreciated by its users and the international airport community.
During his tenure, Albert Brunner was instrumental in initiating several firsts in the history of Indian airport infrastructure management. He has pioneered the public private partnerships development of airports in India at a time when neither the unprecedented growth in air traffic nor the widespread privatisation process in India could be fully anticipated. Albert Brunner was instrumental in negotiating and signing the concession agreement between the Government of India and BIAL and all other project agreements, which led the path for the future privatization process.
“I have greatly appreciated the various excellent interactions with business leaders, politicians, officials, the highly competent and motivated staff of BIAL and personal friends over all these years and my decision to leave BIAL is purely personally motivated. After seven years in this position, the time for a change has come. I initially came here on a three year contract but ended up making Bangalore my home for seven years.” said Albert Brunner.
Marcel Hungerbühler has been the Chief Operations Officer of BIAL over the last two years and was instrumental in the start-up process and the operations of the airport. He brings with him 38 years of experience from the aviation industry and has held various high level management positions with Swissair and Swissport prior to joining BIAL.
About Bangalore International Airport Limited (BIAL) BIAL is a Public Limited Company under Indian Companies Act formed to build, own and operate Bangalore‘s greenfield private sector-owned and operated airport – the Bengaluru International Airport. Private promoters hold a 74% stake in BIAL while the government holds the remaining 26%.
Bengaluru International Airport excels in operational efficiency Facilitates four million passengers, 50500 aircraft movements
Bengaluru International Airport announced the completion of six months of successful airport operations. The new greenfield airport opened in May this year.
Gaining credence as Bangalore’s pride, this fully functional airport reflects operational excellence with 80% of the aircrafts departing on time i.e. with 15 mins tolerance, as per the internationally accepted norms. Average wait time for delivery of the first baggage on the arrival belt being 9 minutes for domestic and 13 minutes for international arrivals. Average queue time at check-in is 10 minutes, at security check it is 7 minutes, at arrival immigration it is 15 minutes and at departure immigration it is just 7 minutes. Internationally, these figures are considered excellent.
Advanced degree of operational effectiveness is seen at the airport today as a result of continuous improvement to airport facilities and importance to timely and systematic resolution of passenger issues.
Albert Brunner, CEO of BIAL shared data, facts and figures with the media. He said, “The passenger today is evolved with his travel to other international airports. The performance at an airport is measured in terms of the time taken for each process and his quick entry and exit from the airport. We are glad to have established the success of this six month young airport with data supporting its operational efficiency.”
Airport Infrastructure Since May 2008, the airport has had significant announcements which are industry firsts. It is now the first airport in India to be connected by an offsite Air Turbine Fuel (ATF) pipeline meeting international quality standards. A 33 km underground pipeline has been commissioned by the airport’s fuel farm concessionaire IndianOil Skytanking Limited (IOSL). The pipeline, running from Devanagonthi to the airport fuel farm, has a capacity to pump over 156,000 liters of ATF per hour. The second unique operation by IOSL is the single man refueling on the apron.
Another first is E-Konfer - a web based emergency alert and group communication system developed exclusively for Bengaluru International Airport. It acts as the backbone for all secondary communication at the airport. Inbuilt with technologically advanced features such as group audio and text message broadcasting and conferencing, E-Konfer provides the vital tools that the duty staff at the airport requires to alert the teams of the developing situation without loss of time.
In July 2008, Bengaluru International Airport became the first airport in the country to get connected via helicopter shuttle service. This announcement came just one month after it opened.
Bengaluru International Airport Traffic The airport began operations with 170 flights per day in May this year, it ended the summer ‘08 season with 162 flights per day. For the winter ’08, flights increased to 165 per day resulting in a growth of 1.5%. Although the domestic air traffic reflects a decline of 1.5%, this overall positive growth is due to the increased international flight operations from Bangalore further establishing the many promises that the city holds. Compared to the summer season, we will see a 23% growth in international movements.
The last six months have seen the introduction of six new international air carriers into Bangalore, making more global destinations directly accessible to air travelers. These include Dragon Air, Tiger Airways, Oman Air, Air Mauritius and most recently Indian carriers - Kingfisher Airlines and Jet Airways. This increase is largely due to the city’s attractive air traffic passenger profile and the increased capacity of the new airport.
The total increase in international flights during the winter schedule is over 160% as compared to last year’s winter schedule. New flights and sectors from our Bengaluru International Airport also includes Indian Airlines to Abu Dhabi which commenced operations from Oct 27, 08. Additionally, Transmile (freighter ) will begin operations to Malaysia (Kuala Lumpur – Subang).
New additions at the terminal Bengaluru International Airport recently opened its Reserved Lounge that caters to high profile and important travelers such as MLAs, MPs, Chief Secretaries, visiting dignitaries and high profile executives. The lounge also houses an office for the State Intelligence and is operational 24/7. The other lounges in the terminal building include the Oberoi, Kingfisher and BIAL operated lounge – Café Net at the domestic departures. In addition, the VVIP terminal on the airside also has a lounge. The airport is readying to add the Indian (IC) lounge, soon to open, to its list of lounges, built on par with international standards.
The seating capacity for travelers and visitors to the airport is now over 1762. Over and above other improvements, the number of restrooms at the airport has increased by 70% at the airport.
Future vision – Quote by Albert Brunner When the airport opened in May this year, we were confident of handing the traffic for the next 2-3 years. I would like to reiterate the same again. Yes, the industry slowdown has given us some more time to plan and research but an expansion is evident. This project will continue to be built in phases up till the final master plan is realized. We are conducting a study on the current trend and based on the results, which will be out in two-three months, we will take a decision on our next expansion.
Bangalore airport today symbolizes state of the art infrastructure, efficient airport operations, and competitive price structures, high service quality with the overall performance appreciated by both airlines and passengers alike. We thank our passengers for the encouraging feedback and valuable suggestions. It gives us fervor for the long journey that lies ahead.
Since June 2008, there has been a significant fall in monthly traffic for all airports in India. Current projection for the year 2008 -09 is 9.2 million passengers.
Employees at the airport The total number of employees at BIAL now stands at approximately 700, of these 55% are locals from the city. They are valuable to the organization as they bring in local culture and expertise. For the same reason, BIAL has always encouraged its concessionaires to employ locals as well. Of the 4000 concessionaire and partner employees, approximately 75% are locals.
Bengaluru International Airport completes 100 days of commercial operations
Gaining fast credence as Bangalore’s own Airport from the aviation community including travelers and airlines, Bengaluru International Airport completed 100 days of commercial operations today. The Airport has so far seen 2.42 million passengers, 29446 air craft movements, and the handling of 44357 Metric tones of cargo besides seeing an encouraging 30% increase in international airlines and air freight carriers into the city.
The growth, though declining owing to the overall upheaval of the aviation sector in the last several months, has been encouraging.
Passengers say “aye” to Bengaluru International Airport
Citing the first hundred days as a whirlwind journey, Albert Brunner, CEO, BIAL said that the customer feedback has proven to be the Company’s biggest trump card. Referring to a customer survey conducted by the Airport in July, Albert Brunner said, “Whereas we had several teething problems in the first few weeks, the situation has improved very fast. The passengers have indicated a high level of satisfaction with the new airport. They have specially been appreciative of the check-in procedures, courtesy of airport staff and the overall ambience of the airport”.
Transportation services to and from Bengaluru International Airport have silenced the worst critic and have won accolades. The convenient BMTC services have seen an increase of 10 air conditioned buses now totaling to 50 since the start of the Airport in May and three additional routes from the city to the airport; while BIAL’s concessionaires Meru and Easy Cabs have added 810 cars now totaling to 900 to their fleet.
In addition, Bangalore became the first ever city in India to witness the launch of helicopter services by Deccan Aviation and Global Vectra Helicorp Limited, for the convenience of the corporate traveler.
Passengers have appreciated the efficiency of the arrival and departure processes at the new Airport. Initial days saw hiccups in the area of ground handling – including baggage handling, and turnaround time of ground staff on the airside. However, these issues have been addressed as priority, with the maximum average wait time for passengers for domestic baggage claim being pegged at 16 minutes and 29 minutes for International arrivals.
The seating capacity of the Airport in the departure area is over 1400 seats, not including seating in the lounge area, F&B spots and other sections of the airport. The coming months will see the launch of the Kingfisher Lounge which will further add to the comfort of the frequent flyer, taking the number of lounges at the Airport to two. Over and above other improvements the number of restrooms has increased by 70% at the airport.
“We are yet to see passenger traffic hit the peak hour capacity at our Airport,” said Albert Brunner. Peak hour at the Airport constitutes 30% of the total operational hours currently, leaving plenty of scope to rationalize flight schedules and even out peak hours through the day, thereby eliminating capacity constraints at the Airport. “Besides, the use of new technologies i.e. Inline baggage screening, flexible use of check-in counters etc. by airlines and the adequate positioning of security and airline staff will speed up the arrival and departure processes significantly, thereby enabling quicker and more efficient flow of traffic that aids capacity management.”
Introduction of new routes
The last three months have seen the introduction of four new international air carriers into Bangalore making new destinations directly accessible to air travelers. These include Dragon Air, Tiger Airways, Oman Air and Air Mauritius, taking the number of international carriers from Bangalore to fourteen – the highest in South India.
On the domestic front, two new direct routes to destinations including Visakhapatnam and Baroda have been introduced enhancing convenience of travelers.
Cargo operations in full swing
The Airport is equipped with two separate cargo terminal facilities build and operated by Menzies Aviation Bobba Pvt Ltd and Air India SATS Joint Venture Consortium. The former has an initial capacity to handle 150,000 metric tons of cargo, while the latter has a two floor warehouse with a capacity of 200,000- metric tons. This capacity is twice Bangalore’s current annual cargo requirement.
Over 360 freighter flights (international and domestic) have operated from Bengaluru International Airport since it began commercial operations on May 24. Of these, two new freighters flights, Expo air and Jett8 Cargo have been introduced since the Airport was functional.
Airport employee strength
Bengaluru International Airport today employs close to 5000 people proving to be one of the fastest growing employers in the City. “It is known to all that Airports are significant employment generators leading to economic development of cities across the globe,” said Albert Brunner. Of this number, BIAL has a little over 600 employees while its concessionaires have recruited close to 4500 employees to their rolls. 52% of the people employed by the Airport are Kannadigas, demonstrating the significant contribution of BIAL in the area of employment generation.
Plans to expand
The airport is expected to commence the second phase by third quarter of 2009 (around July). This will include the second terminal and the second runway. This will take approximately 3 – 4 years to complete.“We are confident of meeting capacity requirements for the next eighteen months” said Brunner. However, there is an intention to build an ‘Express Terminal’ to accommodate any capacity constraints post the eighteen month period. The Express Terminal will be built in 15 to 18 months and hence the nomenclature. He added “These are ideas which will be concretized shortly.”
Exciting retail avenues
Bengaluru International Airport has emerged as a retail haven, enhancing the Airport experience considerably. It has seen a huge acceptance in the area of perfumes and fragrances, toys and books.
Bengaluru International Airport, in this short span has been home to innovative advertising campaigns – hitherto unseen in any Indian airport. The gigantic Louis Vuitton suitcase that was propped outside the Terminal Building has caught many an eye. Mercedes Mclaren MP4 23 race car was on display the whole of June 08 as a part of promotional campaign at the Tax and Duty free outlet (operated by Nuance Group India) at the Bengaluru International Airport marking the beginning of an exciting F1 promotion, in June. The car was on display by Johnnie Walker as part of their promotional campaign and was seen at the airport for three weeks.
Currently, a brand new replica of the Airbus 340 is placed outside the Terminal Building as a means of reminding people of Kingfisher’s foray into international territories.
BIAL – a committed and conscious employer
Recently, commemorating Independence Day, the airport wore a patriotic look as it geared up to get the employees and passengers to pledge independence from litter and a promise to keep the environment clean and green. Over 8000 pledges were received during the period of five, leading to the same number of saplings being planted in the Airport premises via the ‘The Green Pledge’ campaign. Symbolic of 61 years of Indian Independence, 610 trees were planted in the city at two locations i.e. The Prakruthi Township in babusapalya and at the Anugraha Ashram (School for Street Children) in Jaladamarada doddi.
Not to be left behind in the Olympic fever, Bengaluru International Airport witnessed four Olympic athletes departing from the airport drawing much fanfare and ado.
In Bengaluru International Airport’s constant endeavor to ensure safety and security for passengers and employees at the airport- both on the landside and on the airside, the month of August 2008 was observed as the ‘Driving Discipline Month’ with a view to improving driving discipline and driving standards on the Apron of the airport.
Focus of these sessions were on driving-skill certification, certification & license endorsement, speed control & control of towed objects, lane discipline, parking on the Apron and talking on mobile phones and radios while driving. Adherences to these rules were encouraged by giving complying drivers attractive incentives.
Amidst all these responsible activities, Bengaluru International Airport also found time to bring in the fun element at workplace. ‘Fun Olympics 2008’ was held in August with over 100 teams participating across airport staff coming from Concessionaires, Stakeholders, Airlines, CISF, Ground handlers and other vendors. Over 3000 employees were present to cheer the participants.
Messages for the 100 day milestone of Bengaluru International Airport
Praful Patel
Hon’ble Minister of Civil Aviation
Government of India An impeccable record of 100days of smooth operations adds luster to the glowing tributes and accolades that Bengaluru International Airport has been drawing since its subtly functional yet gloriously auspicious opening.
It’s a matter of great pride & joy for the state of Karnataka & its people that Bengaluru could dedicate to the nation a truly world –class airport, a historic landmark in Indian aviation.
On the occasion, I convey my good wishes to all who made Bengaluru International Airport a reality & as we celebrate this unique achievement, let us extend our hearty congratulation to stakeholders, concessionaires & all partners of BIAL for raising Bengaluru’s flag high in the global reckoning for aviation, Travel & Tourism, & Trade.
B.S.Yeddyurappa
Hon’ble Chief Minister
Government of Karnataka
I am very happy that the Bengaluru International Airport Limited has completed 100 days of its service & a special issue of “Aeromag” is being brought out to mark the occasion.
I send my greetings & best wishes on the occasion & hope that BIAL will further improve its services to the satisfaction of the passengers & come off in flying colours.
K. Gohain
Director General
Director General Of Civil Aviation
It is indeed a remarkable achievement for Bengaluru International Airport to have proved its operational efficiency in just 100 days. Congratulations!
Akin to the aircrafts taking off from its runway, the spirit at the BengaluruInternationalAirport is also soaring with patriotic fervour. Commemorating Independence Day, the airport is all geared up to get the employees of the airport and the passengers to pledge Independence from litter and a promise to keep the environment clean and green. For every pledge received, BIAL (Bangalore International Airport Limited) will plant a tree. ‘The Green Pledge’ campaign will run for one week beginning today.
Commenting on the campaign, Albert Brunner CEO of BIAL said “We are urging all passengers who visit BIAL to sign a pledge that they will keep it clean. And for every signature we get, we’ll plant a tree. The significance of every tree is that it triggers off a healing chain reaction that improves the health of our planet.”
Additionally, symbolic of 61 years of Indian Independence, 610 trees will be planted by BIAL in the city at two locations i.e. The Prakruthi Township in babusapalya and at the Anugraha Ashram (School for Street Children) in Jaladamarada doddi.
The essence of the campaign is making the city and the airport greener while sensitizing the public to keep our environment litter and pollution free. By carrying forward the philosophy behind BengaluruInternationalAirport’s identity that reflects the flowers and trees of our Garden City, BIAL will now actively engage the public in this noble cause. This is just the start of a sustained activity which will continue long into the coming months.
One the first day, enthusiastic and excited passengers were seen pledging their support to this cause and some of them even made time to plant a sapling at the airport.
The campaign is generating a lot of enthusiasm among many embarking as well as disembarking passengers. People are seen gathering near the signboards to pledge their commitment to a cleaner and greener city.
Kannada Classes for Bengaluru International Airport
Faculty from the Department of Kannada and Culture
A traditional ceremony was held at Bangalore international Airport Limited (BIAL) yesterday to mark the commencement of Kannada classes for BIAL employees. The ceremony was presided over by Manu Baligar - Director, Department of Kannada and Culture, Government of Karnataka and inaugurated by Albert Brunner, CEO of BIAL.
The function was attended by employees and the management of the company. A lamp lighting ceremony was held to mark the occasion. Albert Brunner wrote the first letter of the Kannada alphabet to commence the class.
Approximately 1/5th of the total number of BIAL employees have registered for this voluntary course. These classes will be held thrice a week for three months. During this time, employees will be taught to read, write and speak Kannada. Subsequent courses will be held for new recruits and employees who to wish to join at a later date.
Albert Brunner, Chief Executive Officer, BIAL and Manu Baligar, Director, Department of Kannada & Culture
From Left to right : Jagannatha Hemadri, Kannada Faculty, Manu Baligar, Director, Department of Kannada & Culture, Basavarajappa, Assistant Director Training, Department of Kannada & Culture, Albert Brunner, Chief Executive Officer, BIAL and Jiji Ramesh, Head-HR, BIAL
Five New International Airlines to
Begin Operations from Bangalore
The
commencement of operations on May 24, 2008 at the new Bengaluru International
airport witnessed a switch from zero air traffic movements (ATM’s) to 341 ATMs
within the first day itself. Today, the number has gone up to nearly 400 ATMs
daily. In one shift itself (1300 hrs - 2300 hrs) the new airport handles
approximately 241 ATMs.
At the close of one week of operations, Bengaluru
International Airport reported that it has received overwhelming responses, both
positive as well as negative. Most passengers have been empathetic to the fact
that a project of this magnitude has initial interruptions and have expressed
their support. All the feedback received has been compiled systematically and
action has been initiated.
"This is only the start-up phase. Operating an
airport at a first class level is an ongoing process; we will constantly aim to
better ourselves to increase efficiency, speed and elevate the passenger
experience. We appreciate all the feedback and suggestions that are coming our
way and take each one seriously. We intend to address all issues and ensure that
the airport functions smoothly", said Albert Brunner, CEO, Bangalore
International Airport Limited (BIAL).
Passenger feedback has been key to improving the
airport facilities. While many have congratulated BIAL on the swanky facilities
and access road to the airport, many passengers have also given objective
feedback on the service and amenities
Issue Raised
Addressed by
BIAL
Ground handling i.e. delays of connecting
aerobridges to the aircrafts, baggage retrieval for arriving aircrafts and
aircraft push back for departing aircrafts.
The reason
for this was shortage of staff, equipment and not adequate supervision by the
ground handling concessionaries. The shortage was caused by the uncertainties
about the airport opening date.
Issues were addressed gradually through the week.
The staff strength has been increased both for operations as well as
supervision.
Over the last 24 hours (computed as of 12:00 noon
today), no delays have been reported due to the failure of any airport
infrastructure.
The average time now taken for a passenger to
alight an aircraft, collect his baggage and exit the terminal building is
approximately 20 minutes (for domestic) and 45 minutes (for international)
passengers. This time is expected to reduce further.
Shortage of taxis
Based on the
permits issued by the authorities, the number of airport taxis on day one was
98. Thereafter, the number was increased everyday and has now reached 670.By the
end of this week the number will increase to 900 taxis.
For taxi,
please call 43434343 or 44224422
Taxi Charges: differential charges during day and
night
As per the government tariff there is an added
surcharge of 50% during night time (10:00 pm to 6:00 am). However, the airport
taxi does not apply this surcharge and has a single rate of Rs. 15/- per km for
AC cars. This will be valid for one month.
After this
period, the surcharge will be only 25% for airport taxis.
Lack of Taxi
signage
Added signage
leading to the taxi stand and in the parking area
Wash rooms
Clogging of
some of the airport wash rooms was reported on day one.
Immediate
action has been taken, regular decongesting of pipelines and faster cleaning
cycles have now been put in place.
Toilet etiquette signage is being placed in all
wash rooms.
No television in the waiting areas
Television sets will shortly be arranged for
passenger entertainment inside the terminal building.
No phone charging facility
Phone
charging facilities are being installed.
Information desk / customer service counters
staffing
Increased
strength (50 numbers) of staff attending to passenger grievance.
Entry into terminal; more doors to
be open
Strength of
CISF staff at the airport increased from 770 on day one to 990 within one week
of airport operations, further easing the entry and exit points of the
terminal.
Retail counters not fully
stocked
Stocks have
been added to complete the passenger retail experience.
In the last seven days 45 freighter flights
operated from the new airport and 2800 tons of cargo was processed. The cargo is
handled by Air India SATS Joint Venture Consortium; and Menzies Aviation Bobba
(Bangalore) Pvt. Limited.
Over the last 24 hours (computed as of 12:00 noon
today), no delays have been reported due to the failure of any airport
infrastructure. The new airport is ensuring that an aircraft takes off within
the stipulated time after it lands.
New
airlines operating from Bengaluru International Airport
On June 01, Tiger Air (passenger) will begin
operations from the new airport. This will be followed by Oman Air that will
begin operations on June 16 and Jett8 (cargo); Dragon Air (subsidiary of Cathay
Pacific) will begin operations on July 01 and Sichuan Airline in mid July. These
airlines will fly to Singapore, Hong Kong, Muscat and China.
These
international carriers beginning operations from Bangalore reiterates the fact
that with this new airport, South India’s connections to the rest of the world
will improve substantially in the near future. Bangalore will now attract more
domestic and international airlines. This will benefit the state as it will lead
to significant growth and job creation.
About BIAL
BIAL is a
Public Limited Company under Indian Companies Act formed to build, own and
operate Bangalore‘s Greenfield private sector-owned and operated airport – the
Bengaluru International Airport. Private promoters hold a 74% stake in BIAL
while the State holds the remaining 26%. Spread over 4000 acres, with an
investment of Rs 2470 crores, the Bengaluru International Airport will have the
capacity to handle eleven million passengers in its first year of operation. The
airport will handle a future passenger capacity of up to 50 million.
For any clarification, please contact Anjana
Kher Murray/ Monica Mascarenhas Prabhu Bangalore International Airport Ltd., 118, Gayathri Lakefront, Outer Ring Road, Hebbal, Bangalore - 560024, India. Phone: +91 80 2354 0000 E-Mail: akm@bialairport.com or monica@bialairport.com
The startup team of Bangalore International Airport Limited has reported that the first eighteen hours of Day One operations at the Bengaluru International Airport have been satisfactory in comparison to other such transitions around the world. Bengaluru International Airport was marked operational at 00:01 hours with the take of Air India Flight IC 957 to Singapore early this morning. By the end of the day, the new airport will have handled 341 air traffic movements including 172 arrivals and 159 departures.
Concerns on the much debated distance to the airport were cast away by many passengers, who gave positive testimonials following their arrival at the Airport. The on ground transport offered by BMTC was an instant hit with passengers as several people were seen using and appreciating the service. "Besides initial teething problems, the take off was smooth. We will iron these out within a week of operations," reported BIAL, in a press statement here today.
Contrary to rumors that the ATC was shut down for an hour in the morning, BIAL clarified that this was not true.
For any clarification, please contact Anjana Kher Murray/ Monica Mascarenhas Prabhu Bangalore International Airport Ltd., 118, Gayathri Lakefront, Outer Ring Road, Hebbal, Bangalore - 560024, India. Phone: +91 80 2354 0000 E-Mail: akm@bialairport.com or monica@bialairport.com
The Air India flight IC 957 to Singapore made history as it took off from Bengaluru International Airport at 00:05 hours on May 24, 2008. This marked the commencement of operations of Bengaluru International Airport. Henceforth, all flights landing into and departing from Bangalore will operate from this airport. On the first day the new airport will handle 341 ATMs (air traffic movements) consisting 172 arrivals and 169 departures.
At the departure lounge, the mood was celebratory as Air India ensured that the passengers aboard this historic flight were made to feel special. "Our national carrier, Air India has had the privilege of operating the inaugural flight out of the new Bengaluru International Airport today throwing the airport open for operations," said E. A. Varghese, Executive Director, Southern Region India, Air India.
Passengers welcomed the single check in process which eliminated the long queues to screen check in luggage. Many were seen using the self check-in kiosks with the help of airline staff. Passengers were pleasantly surprised to see the all-new commercial area as they crossed the security check.
The departure of Air India flight IC 957 signified the opening of Bengaluru International Airport. Passengers alighting the flight were greeted by Albert Brunner, CEO, Bangalore International Airport Limited (BIAL) along with other company management. "This is an overwhelming experience for all of us today. The moment we have all been working so long for is finally here," he beamed.
Air India flight IC 609 from Mumbai was the first flight to land at the new airport at 2200 hrs on May 23. As the flight touched down, BIAL employees and partners witnessed the special moment. Months of trials and preparation had preceded it.
Speaking to newspersons at the new airport, Brunner said, "Bengaluru International Airport is today on the global aviation map. We are glad that operations and procedures were executed as per expectations. As I have said before, our work is not over, it has just begun. A new chapter now begins. We will strive to set a benchmark for other airports in the country."
BIAL announced that that all the check in and departure processes met expectations. The average time taken by a passenger from the terminal building entrance to the aircraft was 15-20 minutes. This included check in, security check and entering the departure area.
About BIAL
BIAL is a Public Limited Company under Indian Companies Act formed to build, own and operate Bangalore‘s greenfield private sector-owned and operated airport - the Bengaluru International Airport. Private promoters hold a 74% stake in BIAL while the State holds the remaining 26%. Spread over 4000 acres, with an investment of Rs 2470 crores, the Bengaluru International Airport began operations on May 24, 2008.
For any clarification, please contact Anjana Kher Murray/ Monica Mascarenhas Prabhu Bangalore International Airport Ltd., 118, Gayathri Lakefront, Outer Ring Road, Hebbal, Bangalore - 560024, India. Phone: +91 80 2354 0000 E-Mail: akm@bialairport.com or monica@bialairport.com
This is to announce that Bengaluru International Airport Limited (BIAL) has just received notification from the Ministry of Civil Aviation (MoCA). According to the notification, “the Central Government hereby notifies that the Bangalore International Airport at Devanahalli would be commissioned w.e.f. 00.01 hours of 24th May, 2008, instead of w.e.f. 00.01 hours of 23rd May 2008 as notified earlier”.
The switch to the new airport will take place at midnight (00:01 hours of May 24). All flights landing and departing after midnight will operate from the new airport and flights arriving before midnight (on May 23, 2008) and departing after midnight will also operate from the new airport.
Commenting on the sudden notification, Albert Brunner, CEO, BIAL said, “We are taken by surprise. In fact, we have just closed a press conference communicating our preparedness for tomorrow. However, there is nothing we can do at this point. All our efforts are now towards minimizing passenger and airline inconvenience owing to this postponement.”
For any clarification, please contact Anjana Kher Murray/ Monica Mascarenhas Prabhu Bangalore International Airport Ltd., 118, Gayathri Lakefront, Outer Ring Road, Hebbal, Bangalore - 560024, India. Phone: +91 80 2354 0000 E-Mail: akm@bialairport.com or monica@bialairport.com
We have received communication from the Ministry of Civil Aviation seeking a consideration of a suitable airport opening date after May 10, 2008 due to delays on the Air Traffic Control (ATC) services. BIAL has decided the new date of Airport Opening as May 11, 2008. We are clearly disappointed with this delay especially as our employees and all our partners have been working tirelessly to launch Bengaluru International Airport on schedule on March 30, 2008. This delay is beyond the control of BIAL. To mark the successful readiness of the airport infrastructure, BIAL will hold an event to showcase the new airport on March 28th 2008.
About Bangalore International Airport Limited (BIAL) BIAL is a Public Limited Company under Indian Companies Act formed to build, own and operate Bangalore‘s Greenfield private sector-owned and operated airport – the Bengaluru International Airport. Private promoters hold a 74% stake in BIAL while the State holds the remaining 26%. Spread over 4000 acres, with an investment of Rs 2470 crores, the Bengaluru International Airport will have the capacity to handle eleven million passengers in its first year of operation. The airport will handle a future passenger capacity of up to 50 million.
For any clarification, please contact Anjana Kher Murray/ Monica Mascarenhas Prabhu Bangalore International Airport Ltd., 118, Gayathri Lakefront, Outer Ring Road, Hebbal, Bangalore - 560024, India. Phone: +91 80 2354 0000 E-Mail: akm@bialairport.com or monica@bialairport.com
In response to media reports on the postponement of the airport opening date of Bengaluru International Airport, BIAL has confirmed that it will begin operations on March 30, 2008 as scheduled.
BIAL demonstrated airport readiness with the successful flight trials conducted on March 7, 2008. During the trials, BIAL had committed to delivering the new international airport to the city of Bangalore on March 30, 2008, while the inauguration is scheduled for March 28, 2008.
“We have not received any information validating newspaper reports,” said Albert Brunner, CEO, BIAL.
About Bangalore International Airport Limited (BIAL) BIAL is a Public Limited Company under Indian Companies Act formed to build, own and operate Bangalore‘s Greenfield private sector-owned and operated airport – the Bengaluru
International Airport. Private promoters hold a 74% stake in BIAL while the State holds the remaining 26%. Spread over 4000 acres, with an investment of Rs 2470 crores, the Bengaluru International Airport will have the capacity to handle eleven million passengers in its first year of operation. The airport will handle a future passenger capacity of up to 50 million.
For any clarification, please contact Anjana Kher Murray/ Monica Mascarenhas Prabhu Bangalore International Airport Ltd., 118, Gayathri Lakefront, Outer Ring Road, Hebbal, Bangalore - 560024, India. Phone: +91 80 2354 0000 E-Mail: akm@bialairport.com or monica@bialairport.com
The flight trials conducted today at the Bengaluru International Airport in a near live environment heralded its operational readiness. Kingfisher Airlines, Air Deccan and the Indian Air force, whose aircrafts landed and took off at the Bengaluru International Airport, participated in the trials to ensure a smooth airport opening.
The trial started with the first landing of the Kingfisher airline from Mumbai at 10:00 am with guests and media personnel onboard. At 10:20 am Deccan airline arrived from HAL airport with guests and media personnel from Bangalore. The Kingfisher airline tested the international arrival process and entered into the terminal building through the boarding bridge. The Deccan airline used the remote parking bay and tested the domestic arrival process.
Close to 400 people participated in this historic trial run at the new Bengaluru International Airport. The facilities, procedures, systems and trained staff were also tested. The timing of the final flight trials is ahead of March 30, 2008, when Bengaluru International Airport will commence commercial operations. Performance is being measured carefully and corrective action will be taken accordingly. Trials will continue well into the month.
“This is an overwhelming moment for all of us. We have effectively demonstrated our readiness to handle a real life airport situation for both domestic and international flights. We are now confident that we will present Bangalore with a first class airport that will make its citizens proud.” said Albert Brunner, CEO, Bangalore International Airport Limited (BIAL).
Trials at the new airport began in January 2008 and consist of four main groups-basic trials, advanced trials, integrated trials and fall-back with emergency trials. The flight trials conducted today are a very important part of these trial phases, with the airport being in an operational mode. This is an excellent opportunity to monitor the airport’s operational readiness.
About Bangalore International Airport Limited (BIAL) BIAL is a Public Limited Company under Indian Companies Act formed to build, own and operate Bangalore‘s Greenfield private sector-owned and operated airport – the Bengaluru International Airport. Private promoters hold a 74% stake in BIAL while the State holds the remaining 26%. Spread over 4000 acres, with an investment of Rs 2470 crores, the Bengaluru International Airport will have the capacity to handle eleven million passengers in its first year of operation. The airport will handle a future passenger capacity of up to 50 million.
For any clarification, please contact Anjana Kher Murray/ Monica Mascarenhas Prabhu Bangalore International Airport Ltd., 118, Gayathri Lakefront, Outer Ring Road, Hebbal, Bangalore - 560024, India. Phone: +91 80 2354 0000 E-Mail: akm@bialairport.com or monica@bialairport.com
“The arrangements made this year include additions and improvements over those of last year. BIAL and the authorities have been very understanding and supportive towards our requirements and have taken extra care to make our journey comfortable”, said the Hajj Committee Chairman, Mr. Mohammed Ghouse Basha.
