We at Bangalore International Airport Limited (BIAL) have a robust process to select our concessionaires or business partners. The selection process also includes an extensive technical and financial evaluation. This is to ensure our stakeholders experience world class standards at BIAL. As an operator of a complex ecosystem we believe in constructive competition and this reflects in the efficiency of our concessionaires, cargo handlers, ground handlers, fuel providers and caterers. The airline operators have the option of choosing from global providers in each of our concessionaires’ services.