At Bengaluru International Airport, access to Baggage Claim is either through the bus gates or aerobridges. The claim area is on the ground floor of the Terminal Building. Bus gate passengers reach the area directly whereas passengers using the aerobridge arrival will come from the first floor to the ground floor. At the Baggage Claim area, an airport staff member is ready to assist you.

We have dedicated conveyor belts to serve domestic and international passengers and more are activated to ease the exit during peak hours. A Flight Information Display System will assist and guide you with coordinated information on respective flight and belt details.

Once you claim your baggage, please proceed to the designated Arrival Gates which leads you to the Arrival Hall. For further assistance, please contact our designated Information Desk, where our staff is available for round-the-clock service.

We advise you to read the time taken for Baggage Claim at Bengaluru International Airport. (The approximate time for baggage arrival is anywhere from 7 – 45 minutes. Time indicated below includes the entire process from disembarking the aircraft to reaching transport points.)

• Aircraft to Terminal: 12 minutes
• Terminal to Baggage Belt: 5 minutes
• Baggage Belt to Exit: 2 minutes
• Exit to Transport Points: 2 minutes

Immigration process at Bengaluru International Airport

For the ease and quick exit of all our arriving passengers, we have put together 18 Immigration Counters, which aid you in completing formalities as per requirement. The approximate time taken for Immigration check is about 7 minutes.

Customs rules and regulations

• Only one (1) laptop is allowed per passenger.
• Each passenger can carry upto 2 litres of liquor/ alcohol.
• Each passenger can carry electronic goods valued at less than Rs.25,000.

Remaining rules and procedures are governed as laid by the customs authorities.

For more queries related to excise duty & customs please log on to http://www.cbec.gov.in/cae1-english.htm

Support Services / Facilities

Check our extensive and interactive airport map to locate different services and facilities available.

• Airport Map - Ground Floor
• Airport Map - First Floor